If you quit and restart Mailplane, is it running as normal? (We issued a patch today)
*Jessica* Customer Support Ninja http://mailplaneapp.com/ On Sat, Sep 29, 2012 at 6:21 PM, Prentiss Riddle <[email protected]>wrote: > I use Google Apps on both accounts, the affected one and the unaffected > one. > > > On Thursday, September 27, 2012 9:37:58 PM UTC-5, mailplanesupport wrote: > >> It'll be the same version number. I'm not quite sure why it was done >> this way, but I think it must get the update out faster. >> >> Do you use any Google apps accounts? Is the one causing the problem >> Google Apps? I know the developer was still working on a patch for >> that…It's been a bit crazy! Hopefully it'll all be back to normal very >> soon. >> >> *Jessica* >> Customer Support Ninja >> http://mailplaneapp.com/ >> >> >> On Thu, Sep 27, 2012 at 7:16 AM, Prentiss Riddle <[email protected]>wrote: >> >>> Jessica, thanks for the quick reply. >>> >>> I restarted Mailplane but the problem persists. Should the silent update >>> give me a new build number? I'm still at "2.5.8 (#1690)." >>> >>> One important new piece of information: I'm only seeing the problem on >>> one of my three Gmail accounts. This suggests a Gmail configuration issue >>> rather than a Mailplane bug, but keyboard shortcuts are enabled in all >>> accounts and I don't see any other relevant options. >>> >>> Prentiss >>> >>> >>> On Wednesday, September 26, 2012 5:28:55 PM UTC-5, mailplanesupport >>> wrote: >>> >>>> Hi Prentiss; >>>> >>>> I'm sorry to hear you are having some issues with Mailplane. If you do >>>> a restart of Mailplane, this should enable a silent update we released that >>>> corrected some Google related errors. >>>> >>>> Do you have the same problem after restarting? >>>> Please let me know if it's still not functioning and I will look into >>>> it for you. >>>> >>>> Thanks a lot; >>>> >>>> *Jessica* >>>> Customer Support Ninja >>>> http://mailplaneapp.com/ >>>> >>>> On Wed, Sep 26, 2012 at 8:05 AM, Prentiss Riddle >>>> <[email protected]>wrote: >>>> >>>>> Suddenly I find that "Apply/Remove Label" is greyed out in the Mail >>>>> pulldown, and the (command-L) shortcut no longer works. Screenshot below. >>>>> >>>>> The behavior is the same whether I am viewing an individual >>>>> conversation or have ticked one or more conversations in my inbox. >>>>> >>>>> I've confirmed that keyboard shortcuts are enabled in my Gmail >>>>> settings (following the tip at http://mailplaneapp.com/**issues** >>>>> /entry/toolbar_buttons_**menu_**items_dont_work/<http://mailplaneapp.com/issues/entry/toolbar_buttons_menu_items_dont_work/>). >>>>> >>>>> Clicking the label icon does work normally. >>>>> >>>>> I'm running Mailplane 2.5.8 (#1690) on Mac OS X 10.6.8. >>>>> >>>>> Ideas? >>>>> >>>>> Prentiss Riddle >>>>> >>>>> >>>>> <https://lh3.googleusercontent.com/-PfBru_xRmDc/UGMY279IQQI/AAAAAAAAAFE/_RITl8hdhyI/s1600/command-L.png> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "mailplaneapp" group. >>>>> To view this discussion on the web visit https://groups.google.com/d/* >>>>> *ms**g/mailplaneapp/-/**p2n3R13i2aQJ<https://groups.google.com/d/msg/mailplaneapp/-/p2n3R13i2aQJ> >>>>> . >>>>> To post to this group, send email to [email protected]. >>>>> To unsubscribe from this group, send email to mailplaneapp...@** >>>>> googlegroups.**com. >>>>> >>>>> For more options, visit this group at http://groups.google.com/**group >>>>> **/mailplaneapp?hl=en<http://groups.google.com/group/mailplaneapp?hl=en> >>>>> . >>>>> >>>> >>>> -- >>> You received this message because you are subscribed to the Google >>> Groups "mailplaneapp" group. >>> To view this discussion on the web visit https://groups.google.com/d/** >>> msg/mailplaneapp/-/Lj12gJNS_**vcJ<https://groups.google.com/d/msg/mailplaneapp/-/Lj12gJNS_vcJ> >>> . >>> >>> To post to this group, send email to [email protected]. >>> To unsubscribe from this group, send email to mailplaneapp...@** >>> googlegroups.com. >>> For more options, visit this group at http://groups.google.com/** >>> group/mailplaneapp?hl=en<http://groups.google.com/group/mailplaneapp?hl=en> >>> . >>> >> >> -- > You received this message because you are subscribed to the Google Groups > "mailplaneapp" group. > To view this discussion on the web visit > https://groups.google.com/d/msg/mailplaneapp/-/O366N5W3ydoJ. > > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/mailplaneapp?hl=en. > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/mailplaneapp?hl=en.
