Aha - cmd-L works on both of my accounts now too. Hooray!  Thanks very much.

Prentiss RIddle

On Saturday, September 29, 2012 8:25:01 PM UTC-5, mailplanesupport wrote:
>
> If you quit and restart Mailplane, is it running as normal?
> (We issued a patch today)
>
> *Jessica* 
> Customer Support Ninja 
> http://mailplaneapp.com/ 
>
>
> On Sat, Sep 29, 2012 at 6:21 PM, Prentiss Riddle 
> <[email protected]<javascript:>
> > wrote:
>
>> I use Google Apps on both accounts, the affected one and the unaffected 
>> one.
>>
>>
>> On Thursday, September 27, 2012 9:37:58 PM UTC-5, mailplanesupport wrote:
>>
>>> It'll be the same version number.  I'm not quite sure why it was done 
>>> this way, but I think it must get the update out faster.  
>>>
>>> Do you use any Google apps accounts?  Is the one causing the problem 
>>> Google Apps?  I know the developer was still working on a patch for 
>>> that…It's been a bit crazy!  Hopefully it'll all be back to normal very 
>>> soon.  
>>>
>>> *Jessica* 
>>> Customer Support Ninja 
>>> http://mailplaneapp.com/
>>>
>>>
>>> On Thu, Sep 27, 2012 at 7:16 AM, Prentiss Riddle 
>>> <[email protected]>wrote:
>>>
>>>> Jessica, thanks for the quick reply.
>>>>
>>>> I restarted Mailplane but the problem persists. Should the silent 
>>>> update give me a new build number? I'm still at "2.5.8 (#1690)."
>>>>
>>>> One important new piece of information: I'm only seeing the problem on 
>>>> one of my three Gmail accounts. This suggests a Gmail configuration issue 
>>>> rather than a Mailplane bug, but keyboard shortcuts are enabled in all 
>>>> accounts and I don't see any other relevant options.
>>>>
>>>> Prentiss
>>>>
>>>>
>>>> On Wednesday, September 26, 2012 5:28:55 PM UTC-5, mailplanesupport 
>>>> wrote:
>>>>
>>>>> Hi Prentiss;
>>>>>
>>>>> I'm sorry to hear you are having some issues with Mailplane.  If you 
>>>>> do a restart of Mailplane, this should enable a silent update we released 
>>>>> that corrected some Google related errors.  
>>>>>
>>>>> Do you have the same problem after restarting?
>>>>> Please let me know if it's still not functioning and I will look into 
>>>>> it for you.
>>>>>
>>>>> Thanks a lot;
>>>>>
>>>>> *Jessica* 
>>>>> Customer Support Ninja 
>>>>> http://mailplaneapp.com/    
>>>>>
>>>>> On Wed, Sep 26, 2012 at 8:05 AM, Prentiss Riddle <[email protected]
>>>>> > wrote:
>>>>>
>>>>>> Suddenly I find that "Apply/Remove Label" is greyed out in the Mail 
>>>>>> pulldown, and the (command-L) shortcut no longer works. Screenshot below.
>>>>>>
>>>>>> The behavior is the same whether I am viewing an individual 
>>>>>> conversation or have ticked one or more conversations in my inbox.
>>>>>>
>>>>>> I've confirmed that keyboard shortcuts are enabled in my Gmail 
>>>>>> settings (following the tip at http://mailplaneapp.com/**issues**
>>>>>> /entry/toolbar_buttons_**menu_**items_dont_work/<http://mailplaneapp.com/issues/entry/toolbar_buttons_menu_items_dont_work/>).
>>>>>>
>>>>>> Clicking the label icon does work normally.
>>>>>>
>>>>>> I'm running Mailplane 2.5.8 (#1690) on Mac OS X 10.6.8.
>>>>>>
>>>>>> Ideas?
>>>>>>
>>>>>> Prentiss Riddle
>>>>>>
>>>>>>
>>>>>> <https://lh3.googleusercontent.com/-PfBru_xRmDc/UGMY279IQQI/AAAAAAAAAFE/_RITl8hdhyI/s1600/command-L.png>
>>>>>>
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