Today - three days later - the problems on all four accounts have 
disappeared.



On Friday, September 28, 2012 12:10:38 PM UTC+2, hbsteinberg wrote:
>
> In my case the problems show in all of my four accounts, none of them is a 
> Google Apps account.
>
>
>
> On Friday, September 28, 2012 4:37:58 AM UTC+2, mailplanesupport wrote:
>>
>> It'll be the same version number.  I'm not quite sure why it was done 
>> this way, but I think it must get the update out faster.  
>>
>> Do you use any Google apps accounts?  Is the one causing the problem 
>> Google Apps?  I know the developer was still working on a patch for 
>> that…It's been a bit crazy!  Hopefully it'll all be back to normal very 
>> soon.  
>>
>> *Jessica* 
>> Customer Support Ninja 
>> http://mailplaneapp.com/
>>
>>
>> On Thu, Sep 27, 2012 at 7:16 AM, Prentiss Riddle <[email protected]>wrote:
>>
>>> Jessica, thanks for the quick reply.
>>>
>>> I restarted Mailplane but the problem persists. Should the silent update 
>>> give me a new build number? I'm still at "2.5.8 (#1690)."
>>>
>>> One important new piece of information: I'm only seeing the problem on 
>>> one of my three Gmail accounts. This suggests a Gmail configuration issue 
>>> rather than a Mailplane bug, but keyboard shortcuts are enabled in all 
>>> accounts and I don't see any other relevant options.
>>>
>>> Prentiss
>>>
>>>
>>> On Wednesday, September 26, 2012 5:28:55 PM UTC-5, mailplanesupport 
>>> wrote:
>>>
>>>> Hi Prentiss;
>>>>
>>>> I'm sorry to hear you are having some issues with Mailplane.  If you do 
>>>> a restart of Mailplane, this should enable a silent update we released 
>>>> that 
>>>> corrected some Google related errors.  
>>>>
>>>> Do you have the same problem after restarting?
>>>> Please let me know if it's still not functioning and I will look into 
>>>> it for you.
>>>>
>>>> Thanks a lot;
>>>>
>>>> *Jessica* 
>>>> Customer Support Ninja 
>>>> http://mailplaneapp.com/    
>>>>
>>>> On Wed, Sep 26, 2012 at 8:05 AM, Prentiss Riddle 
>>>> <[email protected]>wrote:
>>>>
>>>>> Suddenly I find that "Apply/Remove Label" is greyed out in the Mail 
>>>>> pulldown, and the (command-L) shortcut no longer works. Screenshot below.
>>>>>
>>>>> The behavior is the same whether I am viewing an individual 
>>>>> conversation or have ticked one or more conversations in my inbox.
>>>>>
>>>>> I've confirmed that keyboard shortcuts are enabled in my Gmail 
>>>>> settings (following the tip at http://mailplaneapp.com/**
>>>>> issues/entry/toolbar_buttons_**menu_items_dont_work/<http://mailplaneapp.com/issues/entry/toolbar_buttons_menu_items_dont_work/>).
>>>>>
>>>>> Clicking the label icon does work normally.
>>>>>
>>>>> I'm running Mailplane 2.5.8 (#1690) on Mac OS X 10.6.8.
>>>>>
>>>>> Ideas?
>>>>>
>>>>> Prentiss Riddle
>>>>>
>>>>>
>>>>> <https://lh3.googleusercontent.com/-PfBru_xRmDc/UGMY279IQQI/AAAAAAAAAFE/_RITl8hdhyI/s1600/command-L.png>
>>>>>
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>>
>>

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