Fantastic! I swear, the tech guys are super heroes! ;) Glad you're up and running again! Don't hesitate to let me know if you see any glitches remaining!
Thanks a ton and have a great weekend! :) *Jessica* Customer Support Ninja http://mailplaneapp.com/ On Sat, Sep 29, 2012 at 6:33 PM, Prentiss Riddle <[email protected]>wrote: > Aha - cmd-L works on both of my accounts now too. Hooray! Thanks very > much. > > Prentiss RIddle > > > On Saturday, September 29, 2012 8:25:01 PM UTC-5, mailplanesupport wrote: > >> If you quit and restart Mailplane, is it running as normal? >> (We issued a patch today) >> >> *Jessica* >> Customer Support Ninja >> http://mailplaneapp.com/ >> >> >> On Sat, Sep 29, 2012 at 6:21 PM, Prentiss Riddle <[email protected]>wrote: >> >>> I use Google Apps on both accounts, the affected one and the unaffected >>> one. >>> >>> >>> On Thursday, September 27, 2012 9:37:58 PM UTC-5, mailplanesupport wrote: >>> >>>> It'll be the same version number. I'm not quite sure why it was done >>>> this way, but I think it must get the update out faster. >>>> >>>> Do you use any Google apps accounts? Is the one causing the problem >>>> Google Apps? I know the developer was still working on a patch for >>>> that…It's been a bit crazy! Hopefully it'll all be back to normal very >>>> soon. >>>> >>>> *Jessica* >>>> Customer Support Ninja >>>> http://mailplaneapp.com/ >>>> >>>> >>>> On Thu, Sep 27, 2012 at 7:16 AM, Prentiss Riddle >>>> <[email protected]>wrote: >>>> >>>>> Jessica, thanks for the quick reply. >>>>> >>>>> I restarted Mailplane but the problem persists. Should the silent >>>>> update give me a new build number? I'm still at "2.5.8 (#1690)." >>>>> >>>>> One important new piece of information: I'm only seeing the problem on >>>>> one of my three Gmail accounts. This suggests a Gmail configuration issue >>>>> rather than a Mailplane bug, but keyboard shortcuts are enabled in all >>>>> accounts and I don't see any other relevant options. >>>>> >>>>> Prentiss >>>>> >>>>> >>>>> On Wednesday, September 26, 2012 5:28:55 PM UTC-5, mailplanesupport >>>>> wrote: >>>>> >>>>>> Hi Prentiss; >>>>>> >>>>>> I'm sorry to hear you are having some issues with Mailplane. If you >>>>>> do a restart of Mailplane, this should enable a silent update we released >>>>>> that corrected some Google related errors. >>>>>> >>>>>> Do you have the same problem after restarting? >>>>>> Please let me know if it's still not functioning and I will look into >>>>>> it for you. >>>>>> >>>>>> Thanks a lot; >>>>>> >>>>>> *Jessica* >>>>>> Customer Support Ninja >>>>>> http://mailplaneapp.com/ >>>>>> >>>>>> On Wed, Sep 26, 2012 at 8:05 AM, Prentiss Riddle < >>>>>> [email protected]> wrote: >>>>>> >>>>>>> Suddenly I find that "Apply/Remove Label" is greyed out in the Mail >>>>>>> pulldown, and the (command-L) shortcut no longer works. Screenshot >>>>>>> below. >>>>>>> >>>>>>> The behavior is the same whether I am viewing an individual >>>>>>> conversation or have ticked one or more conversations in my inbox. >>>>>>> >>>>>>> I've confirmed that keyboard shortcuts are enabled in my Gmail >>>>>>> settings (following the tip at http://mailplaneapp.com/**issues**** >>>>>>> /entry/toolbar_buttons_**menu_**it**ems_dont_work/<http://mailplaneapp.com/issues/entry/toolbar_buttons_menu_items_dont_work/>). >>>>>>> >>>>>>> Clicking the label icon does work normally. >>>>>>> >>>>>>> I'm running Mailplane 2.5.8 (#1690) on Mac OS X 10.6.8. >>>>>>> >>>>>>> Ideas? >>>>>>> >>>>>>> Prentiss Riddle >>>>>>> >>>>>>> >>>>>>> <https://lh3.googleusercontent.com/-PfBru_xRmDc/UGMY279IQQI/AAAAAAAAAFE/_RITl8hdhyI/s1600/command-L.png> >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "mailplaneapp" group. >>>>>>> To view this discussion on the web visit >>>>>>> https://groups.google.com/d/**ms****g/mailplaneapp/-/**p2n3R13i2aQJ<https://groups.google.com/d/msg/mailplaneapp/-/p2n3R13i2aQJ> >>>>>>> . >>>>>>> To post to this group, send email to [email protected]. >>>>>>> To unsubscribe from this group, send email to mailplaneapp...@** >>>>>>> googlegroups.**c**om. >>>>>>> >>>>>>> For more options, visit this group at http://groups.google.com/** >>>>>>> group****/mailplaneapp?hl=en<http://groups.google.com/group/mailplaneapp?hl=en> >>>>>>> . >>>>>>> >>>>>> >>>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "mailplaneapp" group. >>>>> To view this discussion on the web visit https://groups.google.com/d/* >>>>> *ms**g/mailplaneapp/-/Lj12gJNS_**vcJ<https://groups.google.com/d/msg/mailplaneapp/-/Lj12gJNS_vcJ> >>>>> . >>>>> >>>>> To post to this group, send email to [email protected]. >>>>> To unsubscribe from this group, send email to mailplaneapp...@** >>>>> googlegroups.**com. >>>>> For more options, visit this group at http://groups.google.com/**group >>>>> **/mailplaneapp?hl=en<http://groups.google.com/group/mailplaneapp?hl=en> >>>>> . >>>>> >>>> >>>> -- >>> You received this message because you are subscribed to the Google >>> Groups "mailplaneapp" group. >>> To view this discussion on the web visit https://groups.google.com/d/** >>> msg/mailplaneapp/-/**O366N5W3ydoJ<https://groups.google.com/d/msg/mailplaneapp/-/O366N5W3ydoJ> >>> . >>> >>> To post to this group, send email to [email protected]. >>> To unsubscribe from this group, send email to mailplaneapp...@** >>> googlegroups.com. >>> For more options, visit this group at http://groups.google.com/** >>> group/mailplaneapp?hl=en<http://groups.google.com/group/mailplaneapp?hl=en> >>> . >>> >> >> -- > You received this message because you are subscribed to the Google Groups > "mailplaneapp" group. > To view this discussion on the web visit > https://groups.google.com/d/msg/mailplaneapp/-/dYL2uIIuUXoJ. > > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/mailplaneapp?hl=en. > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/mailplaneapp?hl=en.
