Sure, I'll send it to you directly...

--Steven.



On 1/16/12 12:57 PM, "Greg Logan" <[email protected]> wrote:

>On 12-01-16 12:32 PM, Steven M Lichti wrote:
>> Greg,
>> 
>> Can we try hooking this appliance up to one of your servers and see what
>> happens?
>
>We can certainly try.  If I can get at it remotely I can also login and
>check what it's doing internally, that's usually fastest in terms of
>diagnosis.  Can you email me the device's public IP?
>
>G
>
>> --Steven.
>> 
>> On 1/16/12 12:15 PM, "Steven M Lichti" <[email protected]> wrote:
>> 
>> 
>>> The calendar polling interval is already set for 1 minute...
>>>
>>> --Steven.
>>>
>>>
>>> On 1/16/12 12:05 PM, "VISIONAIRE-Reza Toghraee"
>>> <[email protected]> wrote:
>>>
>>>> Make sure you have reduced the calendar reading interval in MCA to 1
>>>> minute.
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: [email protected]
>>>> [mailto:[email protected]] On Behalf Of
>>>>Steven
>>>> M
>>>> Lichti
>>>> Sent: Monday, January 16, 2012 10:03 PM
>>>> To: Matterhorn Users; Greg Logan
>>>> Subject: Re: [Matterhorn-users] Recording with MCA?
>>>>
>>>> Greg,
>>>>
>>>> The core still says that the appliance failed to start the recording.
>>>>Is
>>>> it
>>>> possible that it is recording, and we'll simply find out later? If
>>>>that
>>>> is
>>>> not the case, then is there any way we can figure out what's going on?
>>>>
>>>> Thanks!
>>>>
>>>> --Steven.
>>>>
>>>> On 1/16/12 11:50 AM, "Steven M Lichti" <[email protected]>
>>>>wrote:
>>>>
>>>>
>>>>> Okay. We're using the 2.2.3 firmware from a couple of weeks ago.
>>>>>
>>>>> --Steven.
>>>>>
>>>>>
>>>>> On 1/16/12 11:33 AM, "Greg Logan" <[email protected]> wrote:
>>>>>
>>>>>> On 12-01-16 11:03 AM, Steven M Lichti wrote:
>>>>>>> No luck. We've just scheduled another recording for an hour away to
>>>>>>> see if  that works. Am I going to need to change to DEBUG logging
>>>>>>>to
>>>>>>> see what's  going on here?
>>>>>>
>>>>>> That would tell you if the agent is actually hitting the calendaring
>>>>>> endpoints, but won't be helpful beyond that.  Which firmware version
>>>>>> are you using?
>>>>>>
>>>>>> G
>>>>>>
>>>>>>> --Steven.
>>>>>>>
>>>>>>> On 1/16/12 10:53 AM, "Steven M Lichti" <[email protected]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>
>>>>>>>> Alright, we'll see what happens shortly. We set the polling to two
>>>>>>>> minutes...
>>>>>>>>
>>>>>>>> --Steven.
>>>>>>>>
>>>>>>>> On 1/16/12 10:51 AM, "Greg Logan" <[email protected]> wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>> On 12-01-16 10:47 AM, Steven M Lichti wrote:
>>>>>>>>>> Greg,
>>>>>>>>>>
>>>>>>>>>> It turns out the latest culprit was the password. I pasted in
>>>>>>>>>>the
>>>>>>>>>> wrong  one. Now, with that solved, I've just scheduled a
>>>>>>>>>>recording
>>>>>>>>>> to begin in
>>>>>>>>>> 20
>>>>>>>>>> minutes. Is there any way to see any sort of log file for the
>>>>>>>>>> capture  appliance?
>>>>>>>>>
>>>>>>>>> Not as of yet; that feature is still in development
>>>>>>>>>unfortunately.
>>>>>>>>> If
>>>>>>>>> your schedule polling interval is less than 20 minutes it should
>>>>>>>>> capture.  Ingest can take a while after that depending on
>>>>>>>>>settings
>>>>>>>>> as  well.
>>>>>>>>>
>>>>>>>>> G
>>>>>>>>>
>>>>>>>>>> Thanks!
>>>>>>>>>>
>>>>>>>>>> --Steven.
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
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