On 12-01-16 12:32 PM, Steven M Lichti wrote:
> Greg,
> 
> Can we try hooking this appliance up to one of your servers and see what
> happens?

We can certainly try.  If I can get at it remotely I can also login and
check what it's doing internally, that's usually fastest in terms of
diagnosis.  Can you email me the device's public IP?

G

> --Steven.
> 
> On 1/16/12 12:15 PM, "Steven M Lichti" <[email protected]> wrote:
> 
> 
>> The calendar polling interval is already set for 1 minute...
>>
>> --Steven.
>>
>>
>> On 1/16/12 12:05 PM, "VISIONAIRE-Reza Toghraee"
>> <[email protected]> wrote:
>>
>>> Make sure you have reduced the calendar reading interval in MCA to 1
>>> minute.
>>>
>>>
>>> -----Original Message-----
>>> From: [email protected]
>>> [mailto:[email protected]] On Behalf Of Steven
>>> M
>>> Lichti
>>> Sent: Monday, January 16, 2012 10:03 PM
>>> To: Matterhorn Users; Greg Logan
>>> Subject: Re: [Matterhorn-users] Recording with MCA?
>>>
>>> Greg,
>>>
>>> The core still says that the appliance failed to start the recording. Is
>>> it
>>> possible that it is recording, and we'll simply find out later? If that
>>> is
>>> not the case, then is there any way we can figure out what's going on?
>>>
>>> Thanks!
>>>
>>> --Steven.
>>>
>>> On 1/16/12 11:50 AM, "Steven M Lichti" <[email protected]> wrote:
>>>
>>>
>>>> Okay. We're using the 2.2.3 firmware from a couple of weeks ago.
>>>>
>>>> --Steven.
>>>>
>>>>
>>>> On 1/16/12 11:33 AM, "Greg Logan" <[email protected]> wrote:
>>>>
>>>>> On 12-01-16 11:03 AM, Steven M Lichti wrote:
>>>>>> No luck. We've just scheduled another recording for an hour away to
>>>>>> see if  that works. Am I going to need to change to DEBUG logging to
>>>>>> see what's  going on here?
>>>>>
>>>>> That would tell you if the agent is actually hitting the calendaring
>>>>> endpoints, but won't be helpful beyond that.  Which firmware version
>>>>> are you using?
>>>>>
>>>>> G
>>>>>
>>>>>> --Steven.
>>>>>>
>>>>>> On 1/16/12 10:53 AM, "Steven M Lichti" <[email protected]>
>>>>>> wrote:
>>>>>>
>>>>>>
>>>>>>> Alright, we'll see what happens shortly. We set the polling to two
>>>>>>> minutes...
>>>>>>>
>>>>>>> --Steven.
>>>>>>>
>>>>>>> On 1/16/12 10:51 AM, "Greg Logan" <[email protected]> wrote:
>>>>>>>
>>>>>>>
>>>>>>>> On 12-01-16 10:47 AM, Steven M Lichti wrote:
>>>>>>>>> Greg,
>>>>>>>>>
>>>>>>>>> It turns out the latest culprit was the password. I pasted in the
>>>>>>>>> wrong  one. Now, with that solved, I've just scheduled a recording
>>>>>>>>> to begin in
>>>>>>>>> 20
>>>>>>>>> minutes. Is there any way to see any sort of log file for the
>>>>>>>>> capture  appliance?
>>>>>>>>
>>>>>>>> Not as of yet; that feature is still in development unfortunately.
>>>>>>>> If
>>>>>>>> your schedule polling interval is less than 20 minutes it should
>>>>>>>> capture.  Ingest can take a while after that depending on settings
>>>>>>>> as  well.
>>>>>>>>
>>>>>>>> G
>>>>>>>>
>>>>>>>>> Thanks!
>>>>>>>>>
>>>>>>>>> --Steven.
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
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