I'm still having the problem and really have no idea what to do next. I've tried everything within my possibilities to get it working but without success. Anybody out there who can please help me?
Thanks Claus Hello, > > I installed Matterhorn 1.3 across three servers (Admin, Worker, Engage). > Uploading a single video (5 MB) works without problems but uploading > multiple files (presentation, video and audio) will not finish within > Matterhorn. All works fine until the system hangs at "Status - Processing : > Published". There is no exception thrown in the log. The system now hangs > more than 12 hours and will not finish. Disk space is enough. The latest > output of the three logs (Admin Server, Worker Server, Engage Server) is > shown below and I attached a small screenshot of the status. > Has anybody an idea what's wrong here? I'm very thankful for any help! > > Thank you in advance! > Claus > > > Admin Server: > > ... > 23:23:53 INFO (StreamingDistributionServiceRemoteImpl:86) - distributed > attachment-3 to streaming > 23:23:54 INFO (StreamingDistributionServiceRemoteImpl:86) - distributed > attachment-4 to streaming > 23:23:54 INFO (StreamingDistributionServiceRemoteImpl:86) - distributed > attachment-5 to streaming > 23:23:54 INFO (StreamingDistributionServiceRemoteImpl:86) - distributed > 0f4b8db2-c205-4cdc-9ce9-7512983422dc to streaming > 23:23:59 INFO (WorkspaceImpl:246) - Downloading > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml > to > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml > 23:23:59 INFO (WorkspaceImpl:246) - Downloading > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml > to > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml > 23:24:03 INFO (WorkspaceImpl:246) - Downloading > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml > to > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml > 23:24:03 INFO (WorkspaceImpl:246) - Downloading > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml > to > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml > 23:24:04 INFO (ArchiveWorkflowOperationHandler:172) - Archiving media > package 35e59ea7-1d53-444b-a822-4154d2ca0b95 > 23:24:04 INFO (EpisodeServiceImpl:381) - Added mediapackage > 35e59ea7-1d53-444b-a822-4154d2ca0b95 to the archive > 23:24:04 INFO (WorkspaceImpl:246) - Downloading > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml > to > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml > 23:24:04 INFO (WorkspaceImpl:246) - Downloading > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml > to > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml > 23:24:08 INFO (WorkspaceImpl:246) - Downloading > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml > to > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml > 23:24:08 INFO (WorkspaceImpl:246) - Downloading > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml > to > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml > 23:24:09 INFO (PublishWorkflowOperationHandler:172) - Publishing media > package 35e59ea7-1d53-444b-a822-4154d2ca0b95 to search index > > Worker Server: > > ... > 23:23:20 INFO (TextAnalyzerServiceImpl:158) - Converting > http://{ADMIN_SERVER}/files/collection/composer/194_0.jpeg > to tif format > 23:23:20 INFO (ComposerServiceImpl:620) - Converting http:// > {ADMIN_SERVER}/files/collection/composer/194_0.jpeg > 23:23:20 INFO (AbstractCmdlineEncoderEngine:233) - Executing encoding > command: ffmpeg -y -f image2 -i > /mnt/share/matterhorn/content/workspace/collection/composer/194_0.jpeg -f > image2 > /mnt/share/matterhorn/content/workspace/collection/composer/194_0_fbad6bc2-7b51-4d71-a5ca-2dbaf6ec7868.tif > > 23:23:20 INFO (FFmpegEncoderEngine:174) - ffmpeg version 0.8.2, Copyright > (c) 2000-2011 the FFmpeg developers > 23:23:20 INFO (FFmpegEncoderEngine:174) - Incompatible pixel format > 'yuvj420p' for codec 'tiff', auto-selecting format 'rgb24' > 23:23:20 INFO (FFmpegEncoderEngine:174) - [buffer @ 0x3297980] w:854 > h:480 pixfmt:yuvj420p tb:1/1000000 sar:0/1 sws_param: > 23:23:20 INFO (FFmpegEncoderEngine:174) - [buffersink @ 0x32a3300] > auto-inserting filter 'auto-inserted scaler 0' between the filter 'src' and > the filter 'out' > 23:23:20 INFO (FFmpegEncoderEngine:174) - [scale @ 0x32a3700] w:854 h:480 > fmt:yuvj420p -> w:854 h:480 fmt:rgb24 flags:0x4 > 23:23:20 INFO (FFmpegEncoderEngine:174) - encoder : Lavf53.4.0 > 23:23:20 INFO (AbstractCmdlineEncoderEngine:257) - Video track 194_0.jpeg > successfully encoded using profile 'image-conversion.http' > 23:23:20 INFO (ComposerServiceImpl:862) - Deleted local copy of image > file at > /mnt/share/matterhorn/content/workspace/collection/composer/194_0_fbad6bc2-7b51-4d71-a5ca-2dbaf6ec7868.tif > 23:23:25 INFO (TextAnalyzerServiceImpl:184) - Starting text extraction > from http://{ADMIN_SERVER}/files/collection/composer/196.tif > 23:23:25 INFO (TextAnalyzerServiceImpl:213) - Text extraction of > http://{ADMIN_SERVER}/files/collection/composer/196.tif > finished, 0 lines found > 23:23:25 INFO (TextAnalyzerServiceImpl:225) - Finished text extraction of > http://{ADMIN_SERVER}/files/collection/composer/196.tif > > Engage Server: > > ... > 23:23:57 INFO (StreamingDistributionService:200) - Distributing > d3b9fed0-ce64-47ab-9976-67bcad0b6bc3 to > /mnt/share/matterhorn/content/streams/35e59ea7-1d53-444b-a822-4154d2ca0b95/d3b9fed0-ce64-47ab-9976-67bcad0b6bc3/MI_FLV_Video_Audio.flv > 23:23:58 INFO (StreamingDistributionService:217) - Finished distribution > of http:// > {ADMIN_SERVER}/files/mediapackage/35e59ea7-1d53-444b-a822-4154d2ca0b95/d3b9fed0-ce64-47ab-9976-67bcad0b6bc3/mi_flv_video_audio.flv > 23:23:58 INFO (StreamingDistributionService:200) - Distributing > 5fd6d017-a670-4b9c-bf80-8ff4d756b287 to > /mnt/share/matterhorn/content/streams/35e59ea7-1d53-444b-a822-4154d2ca0b95/5fd6d017-a670-4b9c-bf80-8ff4d756b287/MI_FLV_Slideshow.flv > 23:23:58 INFO (StreamingDistributionService:217) - Finished distribution > of http:// > {ADMIN_SERVER}/files/mediapackage/35e59ea7-1d53-444b-a822-4154d2ca0b95/5fd6d017-a670-4b9c-bf80-8ff4d756b287/mi_flv_slideshow.flv > 23:23:58 INFO (StreamingDistributionService:200) - Distributing > 0f4b8db2-c205-4cdc-9ce9-7512983422dc to > /mnt/share/matterhorn/content/streams/35e59ea7-1d53-444b-a822-4154d2ca0b95/0f4b8db2-c205-4cdc-9ce9-7512983422dc/MI_FLV_Video_Audio.flv > 23:23:59 INFO (StreamingDistributionService:217) - Finished distribution > of http:// > {ADMIN_SERVER}/files/mediapackage/35e59ea7-1d53-444b-a822-4154d2ca0b95/0f4b8db2-c205-4cdc-9ce9-7512983422dc/mi_flv_video_audio.flv > 23:24:09 INFO (WorkspaceImpl:246) - Downloading > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml > to > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml > 23:24:09 INFO (WorkspaceImpl:246) - Downloading > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/catalog-4/slidetext.xml > to > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/catalog-4/slidetext.xml > >
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