We are experiencing this as well with our 1.2.x deployment. Nothing to report 
from the logs, other than some recordings simply get stuck in a workflow state 
and never progress.

We had no occurrences of this before the 29th of February, all though this may 
be a coincidence.

Micah

On Mar 30, 2012, at 10:21 AM, Claus Bayer wrote:

> Restarting Matterhorn does not have any effect. I attached a little screeshot 
> of the workflow operations. Matterhorn hangs at "publish" every time.
> I switched back to Matterhorn 1.2 but the same as in 1.3. The curious thing 
> is that sometimes it works just fine but most often it hangs at this point. I 
> always use the same sample file.
> 
> Anybody an idea?
> 
> 
> 2012/3/30 Tobias Wunden-2 [via Opencast] 
> <[email protected]>
> Claus, 
> 
> if you hit the little "gear" icon next to each workflow in the "Status" 
> column, you should get to a list of operations that the workflow should be 
> processing. Can you tell us what operations are left? 
> 
> Tobias 
> 
> On 28.03.2012, at 14:40, Claus Bayer <[hidden email]> wrote: 
> 
> > I'm still having the problem and really have no idea what to do next. I've 
> > tried everything within my possibilities to get it working but without 
> > success. 
> > Anybody out there who can please help me? 
> > 
> > Thanks 
> > Claus 
> > 
> > 
> > Hello, 
> > 
> > I installed Matterhorn 1.3 across three servers (Admin, Worker, Engage). 
> > Uploading a single video (5 MB) works without problems but uploading 
> > multiple files (presentation, video and audio) will not finish within 
> > Matterhorn. All works fine until the system hangs at "Status - Processing : 
> > Published". There is no exception thrown in the log. The system now hangs 
> > more than 12 hours and will not finish. Disk space is enough. The latest 
> > output of the three logs (Admin Server, Worker Server, Engage Server) is 
> > shown below and I attached a small screenshot of the status. 
> > Has anybody an idea what's wrong here? I'm very thankful for any help! 
> > 
> > Thank you in advance! 
> > Claus 
> > 
> > 
> > Admin Server: 
> > 
> > ... 
> > 23:23:53  INFO (StreamingDistributionServiceRemoteImpl:86) - distributed 
> > attachment-3 to streaming 
> > 23:23:54  INFO (StreamingDistributionServiceRemoteImpl:86) - distributed 
> > attachment-4 to streaming 
> > 23:23:54  INFO (StreamingDistributionServiceRemoteImpl:86) - distributed 
> > attachment-5 to streaming 
> > 23:23:54  INFO (StreamingDistributionServiceRemoteImpl:86) - distributed 
> > 0f4b8db2-c205-4cdc-9ce9-7512983422dc to streaming 
> > 23:23:59  INFO (WorkspaceImpl:246) - Downloading 
> > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
> >  to 
> > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
> >  
> > 23:23:59  INFO (WorkspaceImpl:246) - Downloading 
> > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> >  to 
> > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> >  
> > 23:24:03  INFO (WorkspaceImpl:246) - Downloading 
> > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
> >  to 
> > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
> >  
> > 23:24:03  INFO (WorkspaceImpl:246) - Downloading 
> > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> >  to 
> > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> >  
> > 23:24:04  INFO (ArchiveWorkflowOperationHandler:172) - Archiving media 
> > package 35e59ea7-1d53-444b-a822-4154d2ca0b95 
> > 23:24:04  INFO (EpisodeServiceImpl:381) - Added mediapackage 
> > 35e59ea7-1d53-444b-a822-4154d2ca0b95 to the archive 
> > 23:24:04  INFO (WorkspaceImpl:246) - Downloading 
> > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
> >  to 
> > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
> >  
> > 23:24:04  INFO (WorkspaceImpl:246) - Downloading 
> > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> >  to 
> > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> >  
> > 23:24:08  INFO (WorkspaceImpl:246) - Downloading 
> > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
> >  to 
> > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
> >  
> > 23:24:08  INFO (WorkspaceImpl:246) - Downloading 
> > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> >  to 
> > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> >  
> > 23:24:09  INFO (PublishWorkflowOperationHandler:172) - Publishing media 
> > package 35e59ea7-1d53-444b-a822-4154d2ca0b95 to search index 
> > 
> > Worker Server: 
> > 
> > ... 
> > 23:23:20  INFO (TextAnalyzerServiceImpl:158) - Converting 
> > http://{ADMIN_SERVER}/files/collection/composer/194_0.jpeg to tif format 
> > 23:23:20  INFO (ComposerServiceImpl:620) - Converting 
> > http://{ADMIN_SERVER}/files/collection/composer/194_0.jpeg 
> > 23:23:20  INFO (AbstractCmdlineEncoderEngine:233) - Executing encoding 
> > command: ffmpeg -y -f image2 -i 
> > /mnt/share/matterhorn/content/workspace/collection/composer/194_0.jpeg -f 
> > image2 
> > /mnt/share/matterhorn/content/workspace/collection/composer/194_0_fbad6bc2-7b51-4d71-a5ca-2dbaf6ec7868.tif
> >  
> > 23:23:20  INFO (FFmpegEncoderEngine:174) - ffmpeg version 0.8.2, Copyright 
> > (c) 2000-2011 the FFmpeg developers 
> > 23:23:20  INFO (FFmpegEncoderEngine:174) - Incompatible pixel format 
> > 'yuvj420p' for codec 'tiff', auto-selecting format 'rgb24' 
> > 23:23:20  INFO (FFmpegEncoderEngine:174) - [buffer @ 0x3297980] w:854 h:480 
> > pixfmt:yuvj420p tb:1/1000000 sar:0/1 sws_param: 
> > 23:23:20  INFO (FFmpegEncoderEngine:174) - [buffersink @ 0x32a3300] 
> > auto-inserting filter 'auto-inserted scaler 0' between the filter 'src' and 
> > the filter 'out' 
> > 23:23:20  INFO (FFmpegEncoderEngine:174) - [scale @ 0x32a3700] w:854 h:480 
> > fmt:yuvj420p -> w:854 h:480 fmt:rgb24 flags:0x4 
> > 23:23:20  INFO (FFmpegEncoderEngine:174) - encoder         : Lavf53.4.0 
> > 23:23:20  INFO (AbstractCmdlineEncoderEngine:257) - Video track 194_0.jpeg 
> > successfully encoded using profile 'image-conversion.http' 
> > 23:23:20  INFO (ComposerServiceImpl:862) - Deleted local copy of image file 
> > at 
> > /mnt/share/matterhorn/content/workspace/collection/composer/194_0_fbad6bc2-7b51-4d71-a5ca-2dbaf6ec7868.tif
> >  
> > 23:23:25  INFO (TextAnalyzerServiceImpl:184) - Starting text extraction 
> > from http://{ADMIN_SERVER}/files/collection/composer/196.tif 
> > 23:23:25  INFO (TextAnalyzerServiceImpl:213) - Text extraction of 
> > http://{ADMIN_SERVER}/files/collection/composer/196.tif finished, 0 lines 
> > found 
> > 23:23:25  INFO (TextAnalyzerServiceImpl:225) - Finished text extraction of 
> > http://{ADMIN_SERVER}/files/collection/composer/196.tif 
> > 
> > Engage Server: 
> > 
> > ... 
> > 23:23:57  INFO (StreamingDistributionService:200) - Distributing 
> > d3b9fed0-ce64-47ab-9976-67bcad0b6bc3 to 
> > /mnt/share/matterhorn/content/streams/35e59ea7-1d53-444b-a822-4154d2ca0b95/d3b9fed0-ce64-47ab-9976-67bcad0b6bc3/MI_FLV_Video_Audio.flv
> >  
> > 23:23:58  INFO (StreamingDistributionService:217) - Finished distribution 
> > of 
> > http://{ADMIN_SERVER}/files/mediapackage/35e59ea7-1d53-444b-a822-4154d2ca0b95/d3b9fed0-ce64-47ab-9976-67bcad0b6bc3/mi_flv_video_audio.flv
> >  
> > 23:23:58  INFO (StreamingDistributionService:200) - Distributing 
> > 5fd6d017-a670-4b9c-bf80-8ff4d756b287 to 
> > /mnt/share/matterhorn/content/streams/35e59ea7-1d53-444b-a822-4154d2ca0b95/5fd6d017-a670-4b9c-bf80-8ff4d756b287/MI_FLV_Slideshow.flv
> >  
> > 23:23:58  INFO (StreamingDistributionService:217) - Finished distribution 
> > of 
> > http://{ADMIN_SERVER}/files/mediapackage/35e59ea7-1d53-444b-a822-4154d2ca0b95/5fd6d017-a670-4b9c-bf80-8ff4d756b287/mi_flv_slideshow.flv
> >  
> > 23:23:58  INFO (StreamingDistributionService:200) - Distributing 
> > 0f4b8db2-c205-4cdc-9ce9-7512983422dc to 
> > /mnt/share/matterhorn/content/streams/35e59ea7-1d53-444b-a822-4154d2ca0b95/0f4b8db2-c205-4cdc-9ce9-7512983422dc/MI_FLV_Video_Audio.flv
> >  
> > 23:23:59  INFO (StreamingDistributionService:217) - Finished distribution 
> > of 
> > http://{ADMIN_SERVER}/files/mediapackage/35e59ea7-1d53-444b-a822-4154d2ca0b95/0f4b8db2-c205-4cdc-9ce9-7512983422dc/mi_flv_video_audio.flv
> >  
> > 23:24:09  INFO (WorkspaceImpl:246) - Downloading 
> > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> >  to 
> > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> >  
> > 23:24:09  INFO (WorkspaceImpl:246) - Downloading 
> > http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/catalog-4/slidetext.xml
> >  to 
> > /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/catalog-4/slidetext.xml
> >  
> > 
> > 
> > _______________________________________________ 
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> > [hidden email] 
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> > 
> > 
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> 
> 
> 
> -- 
> Claus Bayer, M.Sc.
> Blütenallee 12
> 64291 Darmstadt
> 
> Tel: 06151 906 88 86
> Handy: 0176 103 22 560
> 
> Fax: 01803 622 229 14590
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