Claus,

if you hit the little "gear" icon next to each workflow in the "Status" column, 
you should get to a list of operations that the workflow should be processing. 
Can you tell us what operations are left?

Tobias

On 28.03.2012, at 14:40, Claus Bayer <[email protected]> wrote:

> I'm still having the problem and really have no idea what to do next. I've 
> tried everything within my possibilities to get it working but without 
> success.
> Anybody out there who can please help me?
> 
> Thanks
> Claus
> 
> 
> Hello,
> 
> I installed Matterhorn 1.3 across three servers (Admin, Worker, Engage). 
> Uploading a single video (5 MB) works without problems but uploading multiple 
> files (presentation, video and audio) will not finish within Matterhorn. All 
> works fine until the system hangs at "Status - Processing : Published". There 
> is no exception thrown in the log. The system now hangs more than 12 hours 
> and will not finish. Disk space is enough. The latest output of the three 
> logs (Admin Server, Worker Server, Engage Server) is shown below and I 
> attached a small screenshot of the status.
> Has anybody an idea what's wrong here? I'm very thankful for any help!
> 
> Thank you in advance!
> Claus
> 
> 
> Admin Server:
> 
> ...
> 23:23:53  INFO (StreamingDistributionServiceRemoteImpl:86) - distributed 
> attachment-3 to streaming
> 23:23:54  INFO (StreamingDistributionServiceRemoteImpl:86) - distributed 
> attachment-4 to streaming
> 23:23:54  INFO (StreamingDistributionServiceRemoteImpl:86) - distributed 
> attachment-5 to streaming
> 23:23:54  INFO (StreamingDistributionServiceRemoteImpl:86) - distributed 
> 0f4b8db2-c205-4cdc-9ce9-7512983422dc to streaming
> 23:23:59  INFO (WorkspaceImpl:246) - Downloading 
> http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
>  to 
> /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
> 23:23:59  INFO (WorkspaceImpl:246) - Downloading 
> http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
>  to 
> /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> 23:24:03  INFO (WorkspaceImpl:246) - Downloading 
> http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
>  to 
> /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
> 23:24:03  INFO (WorkspaceImpl:246) - Downloading 
> http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
>  to 
> /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> 23:24:04  INFO (ArchiveWorkflowOperationHandler:172) - Archiving media 
> package 35e59ea7-1d53-444b-a822-4154d2ca0b95
> 23:24:04  INFO (EpisodeServiceImpl:381) - Added mediapackage 
> 35e59ea7-1d53-444b-a822-4154d2ca0b95 to the archive
> 23:24:04  INFO (WorkspaceImpl:246) - Downloading 
> http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
>  to 
> /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
> 23:24:04  INFO (WorkspaceImpl:246) - Downloading 
> http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
>  to 
> /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> 23:24:08  INFO (WorkspaceImpl:246) - Downloading 
> http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
>  to 
> /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/dc977218-7d2c-4cf4-8f2f-db78d4c35bfb/dublincore.xml
> 23:24:08  INFO (WorkspaceImpl:246) - Downloading 
> http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
>  to 
> /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> 23:24:09  INFO (PublishWorkflowOperationHandler:172) - Publishing media 
> package 35e59ea7-1d53-444b-a822-4154d2ca0b95 to search index
> 
> Worker Server:
> 
> ...
> 23:23:20  INFO (TextAnalyzerServiceImpl:158) - Converting 
> http://{ADMIN_SERVER}/files/collection/composer/194_0.jpeg to tif format
> 23:23:20  INFO (ComposerServiceImpl:620) - Converting 
> http://{ADMIN_SERVER}/files/collection/composer/194_0.jpeg
> 23:23:20  INFO (AbstractCmdlineEncoderEngine:233) - Executing encoding 
> command: ffmpeg -y -f image2 -i 
> /mnt/share/matterhorn/content/workspace/collection/composer/194_0.jpeg -f 
> image2 
> /mnt/share/matterhorn/content/workspace/collection/composer/194_0_fbad6bc2-7b51-4d71-a5ca-2dbaf6ec7868.tif
>  
> 23:23:20  INFO (FFmpegEncoderEngine:174) - ffmpeg version 0.8.2, Copyright 
> (c) 2000-2011 the FFmpeg developers
> 23:23:20  INFO (FFmpegEncoderEngine:174) - Incompatible pixel format 
> 'yuvj420p' for codec 'tiff', auto-selecting format 'rgb24'
> 23:23:20  INFO (FFmpegEncoderEngine:174) - [buffer @ 0x3297980] w:854 h:480 
> pixfmt:yuvj420p tb:1/1000000 sar:0/1 sws_param:
> 23:23:20  INFO (FFmpegEncoderEngine:174) - [buffersink @ 0x32a3300] 
> auto-inserting filter 'auto-inserted scaler 0' between the filter 'src' and 
> the filter 'out'
> 23:23:20  INFO (FFmpegEncoderEngine:174) - [scale @ 0x32a3700] w:854 h:480 
> fmt:yuvj420p -> w:854 h:480 fmt:rgb24 flags:0x4
> 23:23:20  INFO (FFmpegEncoderEngine:174) - encoder         : Lavf53.4.0
> 23:23:20  INFO (AbstractCmdlineEncoderEngine:257) - Video track 194_0.jpeg 
> successfully encoded using profile 'image-conversion.http'
> 23:23:20  INFO (ComposerServiceImpl:862) - Deleted local copy of image file 
> at 
> /mnt/share/matterhorn/content/workspace/collection/composer/194_0_fbad6bc2-7b51-4d71-a5ca-2dbaf6ec7868.tif
> 23:23:25  INFO (TextAnalyzerServiceImpl:184) - Starting text extraction from 
> http://{ADMIN_SERVER}/files/collection/composer/196.tif
> 23:23:25  INFO (TextAnalyzerServiceImpl:213) - Text extraction of 
> http://{ADMIN_SERVER}/files/collection/composer/196.tif finished, 0 lines 
> found
> 23:23:25  INFO (TextAnalyzerServiceImpl:225) - Finished text extraction of 
> http://{ADMIN_SERVER}/files/collection/composer/196.tif
> 
> Engage Server:
> 
> ...
> 23:23:57  INFO (StreamingDistributionService:200) - Distributing 
> d3b9fed0-ce64-47ab-9976-67bcad0b6bc3 to 
> /mnt/share/matterhorn/content/streams/35e59ea7-1d53-444b-a822-4154d2ca0b95/d3b9fed0-ce64-47ab-9976-67bcad0b6bc3/MI_FLV_Video_Audio.flv
> 23:23:58  INFO (StreamingDistributionService:217) - Finished distribution of 
> http://{ADMIN_SERVER}/files/mediapackage/35e59ea7-1d53-444b-a822-4154d2ca0b95/d3b9fed0-ce64-47ab-9976-67bcad0b6bc3/mi_flv_video_audio.flv
> 23:23:58  INFO (StreamingDistributionService:200) - Distributing 
> 5fd6d017-a670-4b9c-bf80-8ff4d756b287 to 
> /mnt/share/matterhorn/content/streams/35e59ea7-1d53-444b-a822-4154d2ca0b95/5fd6d017-a670-4b9c-bf80-8ff4d756b287/MI_FLV_Slideshow.flv
> 23:23:58  INFO (StreamingDistributionService:217) - Finished distribution of 
> http://{ADMIN_SERVER}/files/mediapackage/35e59ea7-1d53-444b-a822-4154d2ca0b95/5fd6d017-a670-4b9c-bf80-8ff4d756b287/mi_flv_slideshow.flv
> 23:23:58  INFO (StreamingDistributionService:200) - Distributing 
> 0f4b8db2-c205-4cdc-9ce9-7512983422dc to 
> /mnt/share/matterhorn/content/streams/35e59ea7-1d53-444b-a822-4154d2ca0b95/0f4b8db2-c205-4cdc-9ce9-7512983422dc/MI_FLV_Video_Audio.flv
> 23:23:59  INFO (StreamingDistributionService:217) - Finished distribution of 
> http://{ADMIN_SERVER}/files/mediapackage/35e59ea7-1d53-444b-a822-4154d2ca0b95/0f4b8db2-c205-4cdc-9ce9-7512983422dc/mi_flv_video_audio.flv
> 23:24:09  INFO (WorkspaceImpl:246) - Downloading 
> http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
>  to 
> /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/4865df08-a43c-48e4-91a5-b5896da752ca/dublincore.xml
> 23:24:09  INFO (WorkspaceImpl:246) - Downloading 
> http://{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/catalog-4/slidetext.xml
>  to 
> /mnt/share/matterhorn/content/workspace/http_{ENGAGE_SERVER}/static/35e59ea7-1d53-444b-a822-4154d2ca0b95/catalog-4/slidetext.xml
> 
> 
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