+1
On 08/21/2012 01:34 PM, Tobias Wunden wrote:
Agreed, support requests shoudl go to list.
On 16.08.2012, at 00:22, Greg Logan <[email protected]> wrote:
Hi folks,
In searching for a ticket this afternoon, I ran into a bunch of
community support requests which were untouched and from users I don't
recognize from the mailing list. It think this type of issue is
confusing to new users, especially when they file a request and then get
ignored.
Can we remove this option from JIRA? Better, and faster support is
available on list. We would still have community feature request
options for those seeking new features, but it would better funnel new
users to the correct place to obtain support.
G
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