On 12-09-21 04:50 PM, Michelle Ziegmann wrote: > Oops! Just discovered this pending task for me way down in my inbox. > > Even though the Community Support Requests have been resolved, I still > can't delete the issue type "Community Support Request". I tried to > convert these to "Bugs" in bulk change mode, but can't (some required > fields for bugs can't be edited in bulk). So I think the only options > are to: > a) Change these issues to Bugs one by one > b) Delete these issues > > I vote for b in the interest of my own time. There are only 35 issues, > and none seem like a significant loss if we lose them. > > Anyone object to deleting these issues? > http://opencast.jira.com/secure/IssueNavigator.jspa?mode=hide&requestId=11274
As much as it sucks to lose issues, I don't see a ton of value in keeping most of them since the only comment is from me directing them to list :) +1 from me. G > > Thanks! > Michelle > > On 8/22/2012 12:26 PM, Greg Logan wrote: >> On 12-08-22 12:09 PM, Michelle Ziegmann wrote: >>> Hmm.. spoke too soon. Seems I can't delete that issue type (there is no >>> "disable" for issue types, only "delete") since there are 34 issue of >>> that type. I also don't see a way to change an issue type, so my only >>> option is to first delete all of those issues. I've scanned through them >>> and don't see anything that needs to be retained. Does anyone object to >>> letting me just delete all of those issues so I can delete the issue >>> type? >>> >>> Here is the list of issues up for deletion: >>> http://opencast.jira.com/secure/IssueNavigator.jspa?mode=hide&requestId=11274 >>> >> I went ahead and resolved them all. Michelle, you can delete the issue >> type now I think. >> >> G >> >>> Michelle >>> >>> On 8/22/12 11:02 AM, Michelle Ziegmann wrote: >>>> I've located the place where I can delete this issue type, and have >>>> gone ahead and done so, since all responses have been in favor of this >>>> move. >>>> >>>> Regards, >>>> Michelle >>>> >>>> >>>> On 8/22/12 12:26 AM, Xavier Butty wrote: >>>>> +1 >>>>> >>>>> On Aug 16, 2012, at 12:22 AM, Greg Logan <[email protected]> wrote: >>>>> >>>>>> Hi folks, >>>>>> >>>>>> In searching for a ticket this afternoon, I ran into a bunch of >>>>>> community support requests which were untouched and from users I >>>>>> don't >>>>>> recognize from the mailing list. It think this type of issue is >>>>>> confusing to new users, especially when they file a request and then >>>>>> get >>>>>> ignored. >>>>>> >>>>>> Can we remove this option from JIRA? Better, and faster support is >>>>>> available on list. We would still have community feature request >>>>>> options for those seeking new features, but it would better funnel >>>>>> new >>>>>> users to the correct place to obtain support. >>>>>> >>>>>> G >>>>>> >>>>>> _______________________________________________ >>>>>> Matterhorn mailing list >>>>>> [email protected] >>>>>> http://lists.opencastproject.org/mailman/listinfo/matterhorn >>>>>> >>>>>> >>>>>> To unsubscribe please email >>>>>> [email protected] >>>>>> _______________________________________________ >>>>> _______________________________________________ >>>>> Matterhorn mailing list >>>>> [email protected] >>>>> http://lists.opencastproject.org/mailman/listinfo/matterhorn >>>>> >>>>> >>>>> To unsubscribe please email >>>>> [email protected] >>>>> _______________________________________________ >> >> >> >> _______________________________________________ >> Matterhorn mailing list >> [email protected] >> http://lists.opencastproject.org/mailman/listinfo/matterhorn >> >> >> To unsubscribe please email >> [email protected] >> _______________________________________________ > > > > _______________________________________________ > Matterhorn mailing list > [email protected] > http://lists.opencastproject.org/mailman/listinfo/matterhorn > > > To unsubscribe please email > [email protected] > _______________________________________________ >
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