I've located the place where I can delete this issue type, and have gone
ahead and done so, since all responses have been in favor of this move.
Regards,
Michelle
On 8/22/12 12:26 AM, Xavier Butty wrote:
+1
On Aug 16, 2012, at 12:22 AM, Greg Logan <[email protected]> wrote:
Hi folks,
In searching for a ticket this afternoon, I ran into a bunch of
community support requests which were untouched and from users I don't
recognize from the mailing list. It think this type of issue is
confusing to new users, especially when they file a request and then get
ignored.
Can we remove this option from JIRA? Better, and faster support is
available on list. We would still have community feature request
options for those seeking new features, but it would better funnel new
users to the correct place to obtain support.
G
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Michelle Ziegmann
Technical Project Manager
Educational Technology Services
University of California Berkeley
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