We have changed our standard look-up into the provider dictionary to the detail look-up. This does include their full name as it is put into the provider dictionary as well as their phone # and any provider group they might be associated with. This has almost eliminate problems with the wrong provider.
Thank you, Tracey -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Carole Nixon Sent: Tuesday, January 23, 2007 10:43 AM To: [email protected] Subject: [MEDITECH-L] (no subject) Hello All, We recently ran into a problem caused by two Providers with the exact same name. Only one of these providers was in our Provider Dictionary. They also happened to each have a patient by the exact same name (two different patients). So Dr.Smith-1 had a patient by the name of Mary Jones, and Dr.Smith-2 also had a patient by the name of Mary Jones....a different Mary Jones. Needless to say, this caused confusion and lab results for Dr.Smith-1's Mary went to Dr.Smith-2. He did not catch that the results were for the wrong patient and treated his Mary for the other Mary's health problems. WOW.... So, I am wondering how you at the larger facilities (we are relatively small)...deal with doctors who have the same name and similar mnemonics. Our registration clerks did not catch that the Dr.Smith on the prescription which the patient presented to them, was different than the one Dr.Smith we had in our Provider Dictionary in Meditech. Our LAB and Admissions Directors are wondering if a "pop-up" screen could display during the Meditech registration process which would list the doc's full name & office address, etc. Any suggestions as to how to flag the "same name" physicians would be greatly appreciated. Thanks!! Carole A. Nixon Clinical Coordinator for I.S. East Liverpool City Hospital E.L.Ohio [EMAIL PROTECTED] To everything there is a season, and a time for every purpose under heaven..... =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= To subscribe or unsubscribe to the meditech-l, visit MTUsers.COM. To check the status of the meditech-l, visit MTUsers.NET. For help, email [EMAIL PROTECTED] ______________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= To subscribe or unsubscribe to the meditech-l, visit MTUsers.COM. To check the status of the meditech-l, visit MTUsers.NET. For help, email [EMAIL PROTECTED] ______________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l
