I hate my local dealerships. You are very lucky to have a dealership that works 
with you and is knowledgeable. That's why I use the Classic Center. No 
nonsense, fair pricing, fast shipping. Tom Hanson is truly a gem of a person. 
He is also a true enthusiast, goes to MB events, and concours. I went to June 
Jamboree a couple of years ago and a bunch of us and Tom went out to dinner. 
That is what I call a good relationship with a parts guy!  

Sent from my iPhone

> On Jan 19, 2015, at 10:15 AM, Dan Penoff via Mercedes <mercedes@okiebenz.com> 
> wrote:
> 
> I’ve heard that Tom is really good, and that they do a good job of customer 
> service.
> 
> I’m sorry that other dealers don’t have the same attitude about customers 
> like ourselves that mine does.  My parts guy is wonderful, and goes to great 
> lengths to help out and get me whatever I need.
> 
> Dan
> 
> 
>> On Jan 19, 2015, at 9:44 AM, Jaime Kopchinski <jaime...@gmail.com> wrote:
>> 
>> They generally discount a bit off of list, 10-15% if I remember correctly.  
>> It makes up for paying for shipping usually, and the service is great.  Tom 
>> is a genuinely great guy and does so much to keep these cars affordable and 
>> on the road.
>> 
>> Jaime
>> -driving my automatic 240D today after a major service... Very satisfying.
> 
> 
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