Thank you Peter, but that didn't seem to make any difference.  I installed 
it and it is still stuck when I start it as "not responding".  Is there 
some place that I can look for possibly some logs?  Or is there a debug 
mode I can enable?

Thank you.

On Monday, May 17, 2021 at 11:35:02 PM UTC-7 Peter Bienstman wrote:

> Here's a version which disables the wizard:
>
>
> https://www.dropbox.com/s/efvbt81g4pji7qm/mnemosyne-2.7.3-no-wizard-setup.exe?dl=0
>
> Peter
>
> On Tue, May 18, 2021 at 7:23 AM Aaron Van Stralen <aaron...@gmail.com> 
> wrote:
>
>> Yes, same result.
>>
>> On Monday, May 17, 2021 at 9:34:23 PM UTC-7 Peter Bienstman wrote:
>>
>>> Did you try my suggestions about updating your system/graphics drivers, 
>>> and about the command line arguments? 
>>>
>>> Peter 
>>>
>>> On Tue, 18 May 2021, 05:00 Aaron Van Stralen, <aaron...@gmail.com> 
>>> wrote:
>>>
>>>> Hi Peter,
>>>>
>>>> Thank you for trying to help out.  Yes, I it was working fine on the 
>>>> computer before.  Yes, I was able to get past the welcome wizard on a 
>>>> prior 
>>>> occasion.
>>>>
>>>> Then it froze for no apparent reason.
>>>>
>>>> I then tried to reinstall Mnemosyne.  Reinstalling didn't change 
>>>> anything.  So I deleted the data directory under 
>>>> C:/users/<me>/AppData/Roaming/Mnemosyne and reinstalled again.  That was 
>>>> the screenshot I showed you on the first post.
>>>>
>>>> Then yesterday, it seemed to work and I was able to get past the 
>>>> welcome screen and reload my cards.  Now today, I tried to start it and it 
>>>> again froze:
>>>>
>>>> [image: another freeze.png][image: another freeze 2.png]
>>>>
>>>>
>>>> Thanks again for all your help Peter.  I'm sorry if it seems 
>>>> confusing.  Any questions please let me know.
>>>>
>>>> Thank you,
>>>> Aaron
>>>>
>>>> On Saturday, May 15, 2021 at 9:51:11 PM UTC-7 Peter Bienstman wrote:
>>>>
>>>>> I'm a bit confused : was Mnemosyne working fine on that computer 
>>>>> before or not? I.e. did you ever get past the welcome wizard? 
>>>>>
>>>>> The welcome wizard is just a standard Qt dialog which doesn't do 
>>>>> anything special, so I'm not sure I have control over what goes on there. 
>>>>>
>>>>> Long shot: make sure Windows and your graphics card drivers are fully 
>>>>> updated. Also try starting Mnemosyne  with the --qt-opengl=desktop 
>>>>> command 
>>>>> line argument.
>>>>>
>>>>> If that doesn't work, I can make you a special version that skips the 
>>>>> wizard.
>>>>>
>>>>> Peter 
>>>>>
>>>>> On Sat, 15 May 2021, 22:57 Aaron Van Stralen, <aaron...@gmail.com> 
>>>>> wrote:
>>>>>
>>>>>> When I took that screenshot I had already reinstalled Mnemosyne by 
>>>>>> then, at least two times.  And yes, I've already tried to remove 
>>>>>> Mnemosyne's data directory.  I also tried removing all references to 
>>>>>> Mnemosyne in the registry but that didn't seem to help either.
>>>>>>
>>>>>> This is a new computer so I can't imagine that it has anything to do 
>>>>>> with the drive.  The hard drive is an ssd that I purchased no more than 
>>>>>> 3 
>>>>>> months ago.
>>>>>>
>>>>>> I did notice that in the task manager Mnemosyne continuously uses 
>>>>>> about 17% CPU.  Perhaps it is stuck in some sort of infinite loop?
>>>>>>
>>>>>> On Saturday, May 15, 2021 at 11:28:55 AM UTC-7 Peter Bienstman wrote:
>>>>>>
>>>>>>> This is really strange, because you only should see this dialog when 
>>>>>>> you start Mnemosyne for the first time. You're not having the database 
>>>>>>> on a 
>>>>>>> drive which is dying, by any chance?
>>>>>>>
>>>>>>> Before reinstalling, can you also remove Mnemosyne's data directory 
>>>>>>> (but take a backup first of the entire directory) at 
>>>>>>> C:/users/<me>/AppData/Roaming/Mnemosyne ?
>>>>>>>
>>>>>>> Peter
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Sat, May 15, 2021 at 6:36 PM Aaron Van Stralen <
>>>>>>> aaron...@gmail.com> wrote:
>>>>>>>
>>>>>>>> Hello,
>>>>>>>>
>>>>>>>> I recently downloaded and installed Mnemosyne.  It was working fine 
>>>>>>>> but recently when I try to start the program, it simply freezes at 
>>>>>>>> start up 
>>>>>>>> like this:
>>>>>>>>
>>>>>>>> [image: freezes.png]
>>>>>>>>
>>>>>>>> I have tried uninstalling and reinstalling but same result.  I've 
>>>>>>>> even tried going back to older versions but same result.  I am using 
>>>>>>>> windows 10 home 64 bit and only had a problem recently.  I use the 
>>>>>>>> program 
>>>>>>>> on my laptop with Windows 10 professional no problem.  Is there 
>>>>>>>> something I 
>>>>>>>> can do to fix this issue?
>>>>>>>>
>>>>>>>> Thank you
>>>>>>>>
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