Thank you Peter, but that didn't seem to make any difference. I installed it and it is still stuck when I start it as "not responding". Is there some place that I can look for possibly some logs? Or is there a debug mode I can enable?
Thank you. On Monday, May 17, 2021 at 11:35:02 PM UTC-7 Peter Bienstman wrote: > Here's a version which disables the wizard: > > > https://www.dropbox.com/s/efvbt81g4pji7qm/mnemosyne-2.7.3-no-wizard-setup.exe?dl=0 > > Peter > > On Tue, May 18, 2021 at 7:23 AM Aaron Van Stralen <aaron...@gmail.com> > wrote: > >> Yes, same result. >> >> On Monday, May 17, 2021 at 9:34:23 PM UTC-7 Peter Bienstman wrote: >> >>> Did you try my suggestions about updating your system/graphics drivers, >>> and about the command line arguments? >>> >>> Peter >>> >>> On Tue, 18 May 2021, 05:00 Aaron Van Stralen, <aaron...@gmail.com> >>> wrote: >>> >>>> Hi Peter, >>>> >>>> Thank you for trying to help out. Yes, I it was working fine on the >>>> computer before. Yes, I was able to get past the welcome wizard on a >>>> prior >>>> occasion. >>>> >>>> Then it froze for no apparent reason. >>>> >>>> I then tried to reinstall Mnemosyne. Reinstalling didn't change >>>> anything. So I deleted the data directory under >>>> C:/users/<me>/AppData/Roaming/Mnemosyne and reinstalled again. That was >>>> the screenshot I showed you on the first post. >>>> >>>> Then yesterday, it seemed to work and I was able to get past the >>>> welcome screen and reload my cards. Now today, I tried to start it and it >>>> again froze: >>>> >>>> [image: another freeze.png][image: another freeze 2.png] >>>> >>>> >>>> Thanks again for all your help Peter. I'm sorry if it seems >>>> confusing. Any questions please let me know. >>>> >>>> Thank you, >>>> Aaron >>>> >>>> On Saturday, May 15, 2021 at 9:51:11 PM UTC-7 Peter Bienstman wrote: >>>> >>>>> I'm a bit confused : was Mnemosyne working fine on that computer >>>>> before or not? I.e. did you ever get past the welcome wizard? >>>>> >>>>> The welcome wizard is just a standard Qt dialog which doesn't do >>>>> anything special, so I'm not sure I have control over what goes on there. >>>>> >>>>> Long shot: make sure Windows and your graphics card drivers are fully >>>>> updated. Also try starting Mnemosyne with the --qt-opengl=desktop >>>>> command >>>>> line argument. >>>>> >>>>> If that doesn't work, I can make you a special version that skips the >>>>> wizard. >>>>> >>>>> Peter >>>>> >>>>> On Sat, 15 May 2021, 22:57 Aaron Van Stralen, <aaron...@gmail.com> >>>>> wrote: >>>>> >>>>>> When I took that screenshot I had already reinstalled Mnemosyne by >>>>>> then, at least two times. And yes, I've already tried to remove >>>>>> Mnemosyne's data directory. I also tried removing all references to >>>>>> Mnemosyne in the registry but that didn't seem to help either. >>>>>> >>>>>> This is a new computer so I can't imagine that it has anything to do >>>>>> with the drive. The hard drive is an ssd that I purchased no more than >>>>>> 3 >>>>>> months ago. >>>>>> >>>>>> I did notice that in the task manager Mnemosyne continuously uses >>>>>> about 17% CPU. Perhaps it is stuck in some sort of infinite loop? >>>>>> >>>>>> On Saturday, May 15, 2021 at 11:28:55 AM UTC-7 Peter Bienstman wrote: >>>>>> >>>>>>> This is really strange, because you only should see this dialog when >>>>>>> you start Mnemosyne for the first time. You're not having the database >>>>>>> on a >>>>>>> drive which is dying, by any chance? >>>>>>> >>>>>>> Before reinstalling, can you also remove Mnemosyne's data directory >>>>>>> (but take a backup first of the entire directory) at >>>>>>> C:/users/<me>/AppData/Roaming/Mnemosyne ? >>>>>>> >>>>>>> Peter >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Sat, May 15, 2021 at 6:36 PM Aaron Van Stralen < >>>>>>> aaron...@gmail.com> wrote: >>>>>>> >>>>>>>> Hello, >>>>>>>> >>>>>>>> I recently downloaded and installed Mnemosyne. It was working fine >>>>>>>> but recently when I try to start the program, it simply freezes at >>>>>>>> start up >>>>>>>> like this: >>>>>>>> >>>>>>>> [image: freezes.png] >>>>>>>> >>>>>>>> I have tried uninstalling and reinstalling but same result. I've >>>>>>>> even tried going back to older versions but same result. I am using >>>>>>>> windows 10 home 64 bit and only had a problem recently. I use the >>>>>>>> program >>>>>>>> on my laptop with Windows 10 professional no problem. Is there >>>>>>>> something I >>>>>>>> can do to fix this issue? >>>>>>>> >>>>>>>> Thank you >>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "mnemosyne-proj-users" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>> send an email to mnemosyne-proj-u...@googlegroups.com. >>>>>>>> To view this discussion on the web visit >>>>>>>> https://groups.google.com/d/msgid/mnemosyne-proj-users/3e6b0365-20c9-4333-8239-c54139f13c7en%40googlegroups.com >>>>>>>> >>>>>>>> <https://groups.google.com/d/msgid/mnemosyne-proj-users/3e6b0365-20c9-4333-8239-c54139f13c7en%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>> . >>>>>>>> >>>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "mnemosyne-proj-users" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to mnemosyne-proj-u...@googlegroups.com. >>>>>> >>>>> To view this discussion on the web visit >>>>>> https://groups.google.com/d/msgid/mnemosyne-proj-users/156351cf-a476-44dd-ad8b-7f81a08f014dn%40googlegroups.com >>>>>> >>>>>> <https://groups.google.com/d/msgid/mnemosyne-proj-users/156351cf-a476-44dd-ad8b-7f81a08f014dn%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>> . >>>>>> >>>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "mnemosyne-proj-users" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to mnemosyne-proj-u...@googlegroups.com. >>>> >>> To view this discussion on the web visit >>>> https://groups.google.com/d/msgid/mnemosyne-proj-users/42cf7b82-cd87-4c8d-9a0d-2db757335ef1n%40googlegroups.com >>>> >>>> <https://groups.google.com/d/msgid/mnemosyne-proj-users/42cf7b82-cd87-4c8d-9a0d-2db757335ef1n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>> . >>>> >>> -- >> You received this message because you are subscribed to the Google Groups >> "mnemosyne-proj-users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to mnemosyne-proj-u...@googlegroups.com. >> > To view this discussion on the web visit >> https://groups.google.com/d/msgid/mnemosyne-proj-users/b60e6df5-0e76-486a-b06d-f6754d66efb5n%40googlegroups.com >> >> <https://groups.google.com/d/msgid/mnemosyne-proj-users/b60e6df5-0e76-486a-b06d-f6754d66efb5n%40googlegroups.com?utm_medium=email&utm_source=footer> >> . >> > -- You received this message because you are subscribed to the Google Groups "mnemosyne-proj-users" group. 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