Really strange (I also have different Python versions installed but without problems), but glad you got it to work!
Peter On Wed, 19 May 2021, 15:34 Aaron Van Stralen, <[email protected]> wrote: > Hi Peter, > > Thank you again for all your assistance, I truly appreciate it. > > I installed the new version with the upgraded Qt and it didn't even > start. I would start the program but nothing would show up on screen and > nothing in the task manager. > > However, when you mentioned Python in your last post, it got me thinking > that perhaps there is some conflict between Mnemosyne and the Python > interpreter and libraries that I have installed on my system. I currently > have Python 3.7 installed for my own programs. I removed python 3.7 from > the system path and now, so far at least, it seems to be working. I > reinstalled Mnemosyne 2.7.3b and started it several times with no > problems. Perhaps removing Python 3.7 from the system path solved the > start up problem. Hopefully :) > > But thank you again for all your assistance. I have been using Mnemosyne > for a couple of years now and I love it. > > Aaron > > On Wednesday, May 19, 2021 at 1:04:52 AM UTC-7 Peter Bienstman wrote: > >> If there's a crash in Mnemosyne's own Python code, the program will show >> a stack trace. However, if the program is just hanging upon start, the only >> thing that is happening is initialising the GUI and loading the database. >> All of these are outsourced to C libraries, which I have no control over. >> >> I suspect there must be something very unusual in your setup that Qt (the >> GUI library we use) doesn't like, as I've never seen this reported before. >> >> There's not a whole lot I can do about this, but here's a new version >> where I upgraded Qt: >> >> >> https://www.dropbox.com/s/kt1i1nwmz83hw8d/mnemosyne-2.7.3-qt5.15.4-setup.exe?dl=0 >> >> Peter >> >> On Wed, May 19, 2021 at 3:36 AM Aaron Van Stralen <[email protected]> >> wrote: >> >>> Thank you Peter, but that didn't seem to make any difference. I >>> installed it and it is still stuck when I start it as "not responding". Is >>> there some place that I can look for possibly some logs? Or is there a >>> debug mode I can enable? >>> >>> Thank you. >>> >>> On Monday, May 17, 2021 at 11:35:02 PM UTC-7 Peter Bienstman wrote: >>> >>>> Here's a version which disables the wizard: >>>> >>>> >>>> https://www.dropbox.com/s/efvbt81g4pji7qm/mnemosyne-2.7.3-no-wizard-setup.exe?dl=0 >>>> >>>> Peter >>>> >>>> On Tue, May 18, 2021 at 7:23 AM Aaron Van Stralen <[email protected]> >>>> wrote: >>>> >>>>> Yes, same result. >>>>> >>>>> On Monday, May 17, 2021 at 9:34:23 PM UTC-7 Peter Bienstman wrote: >>>>> >>>>>> Did you try my suggestions about updating your system/graphics >>>>>> drivers, and about the command line arguments? >>>>>> >>>>>> Peter >>>>>> >>>>>> On Tue, 18 May 2021, 05:00 Aaron Van Stralen, <[email protected]> >>>>>> wrote: >>>>>> >>>>>>> Hi Peter, >>>>>>> >>>>>>> Thank you for trying to help out. Yes, I it was working fine on the >>>>>>> computer before. Yes, I was able to get past the welcome wizard on a >>>>>>> prior >>>>>>> occasion. >>>>>>> >>>>>>> Then it froze for no apparent reason. >>>>>>> >>>>>>> I then tried to reinstall Mnemosyne. Reinstalling didn't change >>>>>>> anything. So I deleted the data directory under >>>>>>> C:/users/<me>/AppData/Roaming/Mnemosyne and reinstalled again. That was >>>>>>> the screenshot I showed you on the first post. >>>>>>> >>>>>>> Then yesterday, it seemed to work and I was able to get past the >>>>>>> welcome screen and reload my cards. Now today, I tried to start it and >>>>>>> it >>>>>>> again froze: >>>>>>> >>>>>>> [image: another freeze.png][image: another freeze 2.png] >>>>>>> >>>>>>> >>>>>>> Thanks again for all your help Peter. I'm sorry if it seems >>>>>>> confusing. Any questions please let me know. >>>>>>> >>>>>>> Thank you, >>>>>>> Aaron >>>>>>> >>>>>>> On Saturday, May 15, 2021 at 9:51:11 PM UTC-7 Peter Bienstman wrote: >>>>>>> >>>>>>>> I'm a bit confused : was Mnemosyne working fine on that computer >>>>>>>> before or not? I.e. did you ever get past the welcome wizard? >>>>>>>> >>>>>>>> The welcome wizard is just a standard Qt dialog which doesn't do >>>>>>>> anything special, so I'm not sure I have control over what goes on >>>>>>>> there. >>>>>>>> >>>>>>>> Long shot: make sure Windows and your graphics card drivers are >>>>>>>> fully updated. Also try starting Mnemosyne with the >>>>>>>> --qt-opengl=desktop >>>>>>>> command line argument. >>>>>>>> >>>>>>>> If that doesn't work, I can make you a special version that skips >>>>>>>> the wizard. >>>>>>>> >>>>>>>> Peter >>>>>>>> >>>>>>>> On Sat, 15 May 2021, 22:57 Aaron Van Stralen, <[email protected]> >>>>>>>> wrote: >>>>>>>> >>>>>>>>> When I took that screenshot I had already reinstalled Mnemosyne by >>>>>>>>> then, at least two times. And yes, I've already tried to remove >>>>>>>>> Mnemosyne's data directory. I also tried removing all references to >>>>>>>>> Mnemosyne in the registry but that didn't seem to help either. >>>>>>>>> >>>>>>>>> This is a new computer so I can't imagine that it has anything to >>>>>>>>> do with the drive. The hard drive is an ssd that I purchased no more >>>>>>>>> than >>>>>>>>> 3 months ago. >>>>>>>>> >>>>>>>>> I did notice that in the task manager Mnemosyne continuously uses >>>>>>>>> about 17% CPU. Perhaps it is stuck in some sort of infinite loop? >>>>>>>>> >>>>>>>>> On Saturday, May 15, 2021 at 11:28:55 AM UTC-7 Peter Bienstman >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> This is really strange, because you only should see this dialog >>>>>>>>>> when you start Mnemosyne for the first time. You're not having the >>>>>>>>>> database >>>>>>>>>> on a drive which is dying, by any chance? >>>>>>>>>> >>>>>>>>>> Before reinstalling, can you also remove Mnemosyne's data >>>>>>>>>> directory (but take a backup first of the entire directory) at >>>>>>>>>> C:/users/<me>/AppData/Roaming/Mnemosyne ? >>>>>>>>>> >>>>>>>>>> Peter >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On Sat, May 15, 2021 at 6:36 PM Aaron Van Stralen < >>>>>>>>>> [email protected]> wrote: >>>>>>>>>> >>>>>>>>>>> Hello, >>>>>>>>>>> >>>>>>>>>>> I recently downloaded and installed Mnemosyne. It was working >>>>>>>>>>> fine but recently when I try to start the program, it simply >>>>>>>>>>> freezes at >>>>>>>>>>> start up like this: >>>>>>>>>>> >>>>>>>>>>> [image: freezes.png] >>>>>>>>>>> >>>>>>>>>>> I have tried uninstalling and reinstalling but same result. >>>>>>>>>>> I've even tried going back to older versions but same result. I am >>>>>>>>>>> using >>>>>>>>>>> windows 10 home 64 bit and only had a problem recently. I use the >>>>>>>>>>> program >>>>>>>>>>> on my laptop with Windows 10 professional no problem. Is there >>>>>>>>>>> something I >>>>>>>>>>> can do to fix this issue? >>>>>>>>>>> >>>>>>>>>>> Thank you >>>>>>>>>>> >>>>>>>>>>> -- >>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>> Google Groups "mnemosyne-proj-users" group. >>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>> it, send an email to [email protected]. >>>>>>>>>>> To view this discussion on the web visit >>>>>>>>>>> https://groups.google.com/d/msgid/mnemosyne-proj-users/3e6b0365-20c9-4333-8239-c54139f13c7en%40googlegroups.com >>>>>>>>>>> <https://groups.google.com/d/msgid/mnemosyne-proj-users/3e6b0365-20c9-4333-8239-c54139f13c7en%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>>>>> . >>>>>>>>>>> >>>>>>>>>> -- >>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>> Groups "mnemosyne-proj-users" group. >>>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>>> send an email to [email protected]. >>>>>>>>> >>>>>>>> To view this discussion on the web visit >>>>>>>>> https://groups.google.com/d/msgid/mnemosyne-proj-users/156351cf-a476-44dd-ad8b-7f81a08f014dn%40googlegroups.com >>>>>>>>> <https://groups.google.com/d/msgid/mnemosyne-proj-users/156351cf-a476-44dd-ad8b-7f81a08f014dn%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>>>> . >>>>>>>>> >>>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "mnemosyne-proj-users" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>> send an email to [email protected]. >>>>>>> >>>>>> To view this discussion on the web visit >>>>>>> https://groups.google.com/d/msgid/mnemosyne-proj-users/42cf7b82-cd87-4c8d-9a0d-2db757335ef1n%40googlegroups.com >>>>>>> <https://groups.google.com/d/msgid/mnemosyne-proj-users/42cf7b82-cd87-4c8d-9a0d-2db757335ef1n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>>>> . >>>>>>> >>>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "mnemosyne-proj-users" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to [email protected]. >>>>> >>>> To view this discussion on the web visit >>>>> https://groups.google.com/d/msgid/mnemosyne-proj-users/b60e6df5-0e76-486a-b06d-f6754d66efb5n%40googlegroups.com >>>>> <https://groups.google.com/d/msgid/mnemosyne-proj-users/b60e6df5-0e76-486a-b06d-f6754d66efb5n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>> . >>>>> >>>> -- >>> You received this message because you are subscribed to the Google >>> Groups "mnemosyne-proj-users" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> >> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/mnemosyne-proj-users/b67f6256-c95d-4e41-a48e-8b4cdd4d4742n%40googlegroups.com >>> <https://groups.google.com/d/msgid/mnemosyne-proj-users/b67f6256-c95d-4e41-a48e-8b4cdd4d4742n%40googlegroups.com?utm_medium=email&utm_source=footer> >>> . >>> >> -- > You received this message because you are subscribed to the Google Groups > "mnemosyne-proj-users" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/mnemosyne-proj-users/6c6f2f64-a6cb-4ce8-9da8-f959ff79c84en%40googlegroups.com > <https://groups.google.com/d/msgid/mnemosyne-proj-users/6c6f2f64-a6cb-4ce8-9da8-f959ff79c84en%40googlegroups.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "mnemosyne-proj-users" group. 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