[Modus] Modus Mail Web 2.1.258

[Robert D. Maynard]

This is not a technical answer… but I saw the same thing as customer 2 on IE yesterday.  I had been logged in to webmail for quite awhile on a test computer and when I went to compose a new message got a login screen instead of a composition screen.  I suspect that something timed out.  However logging out and back in provided the same results.  Closing and launching IE solved the problem.   -Robert Maynard   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike McTee Sent: Friday, November 07, 2003 8:42 AM To: [EMAIL PROTECTED] Subject: [Modus] Modus Mail Web 2.1.258   I have a couple of customers who are complaining of issues with the WebMail Interface.   Customer 1 says that when they click on the “compose” link, they don’t get a new window to compose a message.   Customer 2 says that when they click on the “compose” link, they get a new window but it is a second version of the original WebMail window.   I’m unable to duplicate either of these situations on any machine here.  I’ve questioned both regarding “pop-up blockers” and was told they did not have any installed.  Has anyone experienced this or have any ideas what to look for?   Thanks in advance!       Sincerely, Mike McTee Internet Systems Technician Eastex Net (www.eastex.net)