[Modus] Modus Mail Web 2.1.258

[Drew Salmon]

Since when does a customer know what they have installed or not; better yet, when has a customer ever told they TRUTH about what they have installed.  LOL  No matter what, it is YOUR (meaning our – as ISPs) fault!  OK, my rant is over…FOR NOW!   The only time I have seen this behavior is when a pop up blocker was in place. Drew   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike McTee Sent: Friday, November 07, 2003 10:42 AM To: [EMAIL PROTECTED] Subject: [Modus] Modus Mail Web 2.1.258   I have a couple of customers who are complaining of issues with the WebMail Interface.   Customer 1 says that when they click on the “compose” link, they don’t get a new window to compose a message.   Customer 2 says that when they click on the “compose” link, they get a new window but it is a second version of the original WebMail window.   I’m unable to duplicate either of these situations on any machine here.  I’ve questioned both regarding “pop-up blockers” and was told they did not have any installed.  Has anyone experienced this or have any ideas what to look for?   Thanks in advance!       Sincerely, Mike McTee Internet Systems Technician Eastex Net (www.eastex.net)