Title: Message
Mike,
 
 We have been behind on the sales side of things.. Our existing customers take first priority then our sales process. I am truly sorry that I have not followed up with you correctly, it's not the norm for our sales process. As mentioned when it gets busy here our sales process suffers a bit at times rather than our service and support etc..
 
We are playing catch up now with all the recent inquiries etc... We will be following up on all inquiries tonight and tomorrow. I have not had a chance to look up the history of your calls or inquiries but I will certainly do so and get back to you ASAP.
 
Todd Routhier
Your Own ISP
 
----- Original Message -----
Sent: Tuesday, November 11, 2003 10:27 PM
Subject: [Modus] OT - National Wholesale Dial

Todd, I really don't know you but here is my experience so far with the company you represent.  I called and asked to talk to someone about your services.  I talked to one person but it was a bad day and I asked if he could call me back.  I never received a return call.  I sent you an email and was never given the courtesy of a return to my email.
 
MikeH
 
 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Your Own ISP .com
Sent: Tuesday, November 11, 2003 10:02 PM
To: [EMAIL PROTECTED]
Subject: [Modus] OT - National Wholesale Dial

We offer great options especially for the startups and those with smaller numbers..
 
I have been on this list for a long time, just responding to the request.
 
If any of you have any questions about our services I will be happy to help, just call me at 888-230-5333 x89.
 
Normally we can get you up and running in as little as 2 hours depending on the options you want.
 
$99 setup for just raw dialup, national access on pretty much all of the networks, TOP notch support, I could go on but I won't :)
 
We have a long list of happy ISP's, this is our main business not a side show.
 
We have no minimums at all just a $25 administrative fee monthly if you have less than 20 customers. Once you have 20 customers, it's waived..
 
 
Thanks for asking..
 
Todd Routhier
Your Own ISP
 

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