I agree, I have bought many posters from them, and never a problem. Always seemed very nice and professional. Sorry yours was bad. Ari
________________________________ From: Freeman Fisher <[email protected]> To: [email protected] Sent: Thu, 24 March, 2011 10:30:55 AM Subject: Re: [MOPO] Groucho & Yo / fantomas38000 seller warning Neil Well thats a shame because those are great bunch of fellows in Spain and they run a nice full tilt auction once or twice a year. You know even the best sellers have on occasion farted up wind making for that occasional stinky transaction. Maybe after a nice siesta they will realize their una transacción chingaderra fwf On Mar 23, 2011, at 4:20 PM, Neil Jaworski wrote: > hallo MOPOers > > as much as i hate to complain about a seller, especially one with generally >excellent feedback, i've had a really lousy experience with a spanish dealer >(groucho & yo / fantomas 38000 on ebay / allcollection). > > i bought a poster that was condition rated 4/5 and which was described as >having some 'yellowing of the foldlines' only to receive it and find that this >yellowing was due to thick black mould (three inches wide and over a foot >long!) >that bled from the back through to the front, giving that part of the poster a >rather severe, mottled, yellow patina. > > i double-checked and the poster image on the auction website was clearly not >the same as the poster i received; the copy i received had manual stamps in >four >corners that did not appear on the auction photo. the old bait & switch! > > i pointed out that the poster i received was not as described and was not > even >the same poster that i had bid on, but the seller insisted it was the same >poster. > > i offered to return the item (at great expense, as global priority to Spain > is >£35), but rather than have me return it, the seller wanted to know if we could >find a solution that would be acceptable to me. > > so i suggested that he might offer me 20% off the price of poster (about 20 >euros) or a credit note of 30 euros towards another poster of similar value. >NB >the seller had been offering 20% off of all his fixed-price items throughout >january and february. > > the seller point-blank refused to entertain this and said he would give me a >10% off future orders, which i think is laughable. > > > the tone of his emails i found very condescending and rude and i have told > him >i will keep the poster but that he has lost my custom. i bought a quite >expensive poster from this guy in september and two more since, but clearly >he's >thriving in this recession and can afford to lose customers. > > so beware of buying from groucho y yo / fantomas 38000 on the basis of their >wildly inaccurate condition ratings and the fact that the photos of items that >you bid on may not be the item you receive. > > cheers > > neil > > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ > How to UNSUBSCRIBE from the MoPo Mailing List > Send a message addressed to: [email protected] > In the BODY of your message type: SIGNOFF MOPO-L > The author of this message is solely responsible for its content. > Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
