While I have bought several posters from them through the years and never had
any problem, I have also noticed what Neil did: They seem to use stock photos
and you can never be sure that the photo in the auction is of the actual copy
you buy. I suspect this is because they often have numerous copies of the same
poster in stock (the same poster will often pop up again in a later auction),
so they just keep re-using the same photo over and over again.
Jens
Den 24/03/2011 kl. 02.29 skrev Ari Richards:
> I agree,
> I have bought many posters from them, and never a problem. Always seemed very
> nice and professional.
> Sorry yours was bad.
> Ari
>
> From: Freeman Fisher <flixs...@aol.com>
> To: MoPo-L@LISTSERV.AMERICAN.EDU
> Sent: Thu, 24 March, 2011 10:30:55 AM
> Subject: Re: [MOPO] Groucho & Yo / fantomas38000 seller warning
>
> Neil
> Well thats a shame because those are great bunch of fellows in Spain and they
> run a nice full tilt auction once or twice a year. You know even the best
> sellers have on occasion farted up wind making for that occasional stinky
> transaction. Maybe after a nice siesta they will realize their
> una transacción chingaderra
>
> fwf
>
>
>
>
>
> On Mar 23, 2011, at 4:20 PM, Neil Jaworski wrote:
>
> > hallo MOPOers
> >
> > as much as i hate to complain about a seller, especially one with generally
> > excellent feedback, i've had a really lousy experience with a spanish
> > dealer (groucho & yo / fantomas 38000 on ebay / allcollection).
> >
> > i bought a poster that was condition rated 4/5 and which was described as
> > having some 'yellowing of the foldlines' only to receive it and find that
> > this yellowing was due to thick black mould (three inches wide and over a
> > foot long!) that bled from the back through to the front, giving that part
> > of the poster a rather severe, mottled, yellow patina.
> >
> > i double-checked and the poster image on the auction website was clearly
> > not the same as the poster i received; the copy i received had manual
> > stamps in four corners that did not appear on the auction photo. the old
> > bait & switch!
> >
> > i pointed out that the poster i received was not as described and was not
> > even the same poster that i had bid on, but the seller insisted it was the
> > same poster.
> >
> > i offered to return the item (at great expense, as global priority to Spain
> > is £35), but rather than have me return it, the seller wanted to know if we
> > could find a solution that would be acceptable to me.
> >
> > so i suggested that he might offer me 20% off the price of poster (about 20
> > euros) or a credit note of 30 euros towards another poster of similar
> > value. NB the seller had been offering 20% off of all his fixed-price
> > items throughout january and february.
> >
> > the seller point-blank refused to entertain this and said he would give me
> > a 10% off future orders, which i think is laughable.
> >
> > the tone of his emails i found very condescending and rude and i have told
> > him i will keep the poster but that he has lost my custom. i bought a
> > quite expensive poster from this guy in september and two more since, but
> > clearly he's thriving in this recession and can afford to lose customers.
> >
> > so beware of buying from groucho y yo / fantomas 38000 on the basis of
> > their wildly inaccurate condition ratings and the fact that the photos of
> > items that you bid on may not be the item you receive.
> >
> > cheers
> >
> > neil
> >
> >
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