As a dealer, I am also constantly buying and have been very active the last 6 
months or so, buying quite literally many one-off posters from many different 
sellers, both on ebay and off.... 99% of the time, it's all satisfactory. There 
are the items that are far better than described, the ones that are accurately 
described, and the very occasional - maybe 1 in a 100 that has missed abit of 
reasonably vital condition info... but certainly not a deal breaker. 99% of the 
sellers/dealers are great at packing, and 1% - if that - approach packing as if 
they had no idea what happens to a parcel once it drops through the slot. There 
were a couple of near misses... one rolled poster was sent in a lightweight 
tube that was damned lucky not to be crushed. What was the point of giving teh 
guy a negative for crap packing or reducing his star rating and damaging what 
is otherwise a good rep? I just sent him a note to say that it might be time to 
look at the strength of his packing.

Everything Rich said is spot on. It's just common sense.
Phil
-----Original Message-----
From: Richard Halegua Posters + Comic Art [mailto:[email protected]]
Sent: Thursday, October 6, 2011 01:58 AM
To: [email protected]
Subject: Re: [MOPO] 4 extra folds? 4 4 4 4 4 4 4 4 4 4 4 4 4 extra undisclosed 
folds

the only thing I have to ask is this:

is someone allowed to make a mistake once in a while - and apologize for it + 
offer refund - without being excoriated by a buyer & publicly lambasted?

I don't know who the seller is, but his response seemed to be very fair. 
Myself, I might have asked if the seller was going to be paying return postage 
for a mis-described item and I'm certain, with as reasonable as his email 
response was, that he would have agreed (or she).

as to the comment Michael made:
the fact that you said one hand doesn't know what the other hand is doing, and 
there is no one overseeing the process, doesn't exude confidence to buy 
expensive items from you. accurate descriptions is so very important.

I think that's hitting someone below the belt Michael. In the case of myself 
and Anna, my secretary.... Anna comes in on her own time. She has a key and my 
alarm codes to go to the office when she wants to to do her work. Currently, 
because she lives on the far west side of town, and her son goes to a school at 
the far East side of town (by her choice) she comes to the office after she 
drops him off and works from morning until she needs to leave at about 2:30 to 
pick him up from school.

I on the other hand am a vampire. I get in between 1 and 2pm. So our cross-over 
time is a very small window, and only 4 days a week, so it is very easy for me 
to not know what she is doing. Fortunately she does a great job, I trust her 
and I don't need to know what she's doing 99.9% of the time

People are not perfect Michael, including yourself and as long as a dealer is 
acting in a reasonable and fair manner, I don't think they need to be derided 
by customers having fits over what is a minor issue if it doesn't entail any 
serious complications and what the dealer said to you is nothing like the 
horse's ass I'm dealing with right now

I bought a Monroe color photo from someone .. and again, the item only sold for 
$1, probably because his shipping is $10.95 (I don't know why, 99.9% of all my 
problems with sellers on fleaBay are for inexpensive items). well for the 
$10.95 in shipping this horse's ass got, he put the photo in a padded envelope 
with no freakin cardboard expecting his "do not bend" means something, plus of 
course it only cost $4.95 to send so he's treating shipping as a revenue 
stream. anyway, the photo is useless now. I messaged him.. no response, so I 
filed a complaint with PP and he says he'll give a refund ONLY IF I PAY TO 
RETURN THE PHOTO

these two situations are 1000% different

naturally I messaged this fool what is about to happen (that I will leave 
feedback appropriate for this transaction)

no bigger.. just another fleaBay schmuck willing to sacrifice his rep for a few 
dollars. it's called "a lack of moral character"

At 07:45 PM 10/5/2011, Michael B wrote:
when a poster is "not as described" or has undisclosed defects, it should be 
the seller that paye the return postage?

i am waiting for the seller to confirm this.

i was happy to see that the seller read my posting on MOPO, and responded, but 
he needs to confirm that he will pay the return postage.

michael
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