Michael, et al: I think that people in general still think that shipping is cheap; it isn’t.
Kirby > On Jul 8, 2015, at 4:24 PM, Michael Greenwood <[email protected]> wrote: > > > Hello > > I'm writing because I've recently had an issue and it's something that's > happened before so I thought I'd air it out and this shouldn't be read as > Heritage bashing or anything too mean. > > I'm in Canada and the last five years has seen a tremendous jump in > International shipping and especially from the US. I also collect records so > I was very used to being able to estimate shipping for most standard orders > of both forms of posters (rolled/flat) and records until the $ starting > getting nuts. > > My first problem came when I found out that Heritage would no longer hold > items beyond a maximum of three invoices. This was never how it had been for > all the time I was buying there and had become used to and there was no > warning of this and, at the time, I had amassed a good collection of stuff I > wanted to ship as I always had...in one bulk go. It saves me a lot of money > that I can continue to spend on paper rather than stamps. I started getting > a bunch of shipping invoices as my stuff was filing out of Dallas three > invoices at a time. It was going to cost me around $500 to ship all my paper > so I freaked out and called them to stop. I had bought many posters that > were cheap simply due to the fact that I knew (or thought I did) that they > would be shipped along with the cream of the crop at little extra charge but > now that the rules had changed, I'd have to rethink those buys and I was > considering re-consigning them rather than ship them as it was way too > expensive to consider. Thankfully Grey got involved and helped iron some > stuff out and gave me a bit of an extra break in invoice shipping when I > explained my predicament...I don't hold him responsible, naturally. It seems > that what worked fine before no longer does and all I can guess is that more > shipments out means more handling/material fees...more money for Heritage. > Unless there is a reasonable explanation for the change I haven't been made > aware of. > > But my most recent issues have come from me alerting Heritage that I want my > items shipped and them sending them in two different shipments. I understand > that rolled are rolled and flat are flat but the old Heritage understood how > to put tubes in boxes and ship in one piece with ease. This is important in > Canada as excise taxes are a reality as are brokerage fees and two packages > incur two charges at the USPS end as well...costs that can be drastically cut > by combining the items. Then extra customs processing equals extra fees and, > again, I am spending more of my money on less posters. And I ask that they > be shipped in one package and I am not consulted when they just ship it in > two rather than contact me and work out how to do it, as I'd wish. > > On top of all that complaining (I am super cheap when it comes to costs > OUTSIDE of the paper I want) I do want to point out that Heritage is by far > the most expensive of the four main auctions that I regularly follow. They > charge both handling fees and fees for materials and they are not cheap. I > complain and I always hope that a sympathetic Heritage employee will just up > and confess that they are what I assume they are...a greedy corporation > trying to roughly yank every cent from my wallet in any and every way that > they can...but nobody answering my emails has offered that as an explanation > so they just kinda quote figures and such and remain kinda vague as to why my > directions are ignored and I have to pay for it. > > Rich, Bruce and Peter all hold items for me for reasonable times and/or > amounts. I am eternally grateful for this (and for Heritage's efforts in > this too!) as it makes a really big difference now that International > shipping is almost ridiculous. Bruce charges very little for materials and > no handling that I know of. I don't detect any excessive charges from Rich > either and Peter is just completely remarkable...give lots of business too > all these people and maybe if enough people complain, we can bring these > other, more serious capitalists around to helping the guys who help them > exist to keep supporting them. > > Thanks, > M > > > > > From: MoPo List <[email protected] > <mailto:[email protected]>> on behalf of Tommy Barr > <[email protected] <mailto:[email protected]>> > Sent: Wednesday, July 8, 2015 12:55 PM > To: [email protected] <mailto:[email protected]> > Subject: [MOPO] HA shipping costs > > Hi fellow Mopoers, > > Some of you must buy from Heritage Auctions but not live in USA, and I would > be interested in hearing from you regarding the amount they charge for > shipping to your destination. > > Tommy Barr > > > > > > > To unsubscribe from the MoPo-L list, click the following link: > https://listserv.american.edu/scripts/wa-american.exe?SUBED1=MoPo-L&A=1 > <https://listserv.american.edu/scripts/wa-american.exe?SUBED1=MoPo-L&A=1> > To unsubscribe from the MoPo-L list, click the following link: > https://listserv.american.edu/scripts/wa-american.exe?SUBED1=MoPo-L&A=1 > <https://listserv.american.edu/scripts/wa-american.exe?SUBED1=MoPo-L&A=1> Kirby McDaniel [email protected] Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
