In article <[EMAIL PROTECTED]>, Ben Bucksch wrote: [snip] > And, as always, search for previous discussions, if your question/topic > has been answered/discussed before.
I believe this topic has been covered before, indeed, it's all in the charter, so you're breaking your own rules already ;) But seriously, the users that drop in and post questions without looking things up or searching previous discussions aren't going to read your plea. > This problem is IMO partially the fault of mozilla.org, but I'll save > this discussion for another time. I think it's probably the more important discussion to be having... > So, please, could we go back to the original intend of this group and > restrict it to *development* of the Mailnews client? I count as > developer everyone who works on the source code and who runs builds to > find bugs (i.e. to goal is to find bugs, not just to got work done). If > you are an end-user and have a suggestion, please report it to your > Mozilla vendor like Netscape or Beonex. > Please do not answer questions that are offtopic. that is pretty much unenforcable, IMHO, and will only result in the clueless users getting more confused and posting more stuff. if there are mozilla users who want answers to support questions, then they will post them somewhere. you can redirect them, but you're not going to be able to prevent them. if you say "don't ask about bugs here, go to bugzilla", then you'll end up with those same people posting support questions and making duplicate bug reports in bugzilla. IMO, you either need user forums for mozilla, or you need for mozilla.org to limit the releases - maybe instead of having the release builds promoted from the mozilla site, they could just give the release code to Beonex or Netscape, who would quickly distribute a release closely based on the mozilla code, and then act as a filter for user support and bug reports. Some of those that are really doing development, at any level, would hang around in both the user groups and the dev groups and could enable communication between the two. I'm not sure, but at the moment, but I could imagine there are more users running mozilla release builds than are running Beonex, which makes no sense... but the way to solve this would be to link to the Beonex downloads from the mozilla.org homepage, not to make pleas in the newsgroup that won't get seen... my 2c... -- michael
