Hey Angie.since Pati mentioned my name, I'll share with you my technique. I do write up a ticket for every client.right in front of them.and write down ALL the services that I did! If there is some service or product I am not going to charge them for, I make the very next line say "Promotional <$$>" and subtract out the amount I'm giving away. Total up the ticket and announce "your total today is $$." Then I turn the ticket around to face them so they can read it for themselves.and to have it handy as they write their checks.
For tickets I use "scratch pads" from Office Depot that are 3" x 5" .I write the client's name, the date in the top right corner and then list their services and purchases. I try to keep the services separate and subtotaled so they can calculate tips easily. <wink> This ticket is my written record of all that I do every day.and everything I sell. I enter them into Quickbooks.and I am always grateful for having written everything down. An example is that I am able to tell that Client Kim has spent over $XXXX this year.but I have written off $YY of freebies for her..saying "thank you" to my most loyal clients is one way I insure their happiness with Morning Glory. I run the reports from time to time to make sure that I am saying "thank you" in some way to everyone who is a regular client. Not only that.I can tell how many times I've ACTUALLY done any given service.How many I've given away.and how much I've ACTUALLY been paid for them..NOT just how much money I've netted for doing that particular service. I've had more than one client say they appreciate the itemization.one in particular says she can never guess how much her stylist will charge her even though she gets the exact same thing done every 4 weeks like clock work! Hope this helps! Karen Key West _____ From: [email protected] [mailto:[email protected]] On Behalf Of Angela R Wingerter Sent: Monday, July 20, 2009 10:07 PM To: [email protected] Subject: NailTech:: Re: free nail service That is a great idea. I don't make out tickets. I should start. Do you give the client a copy and you keep a copy? I never charge for a broken nail or two either. One or two nails with a few rhinestones on them, No big deal. Don't take me anytime or cost nothing. I charge on the high end, so if my clients are loyal, then it is worth it to me. What price do you put on the ticket for a broken nail? I never charge for that. How do you figure your price. A full set is $50, so one full nail would be $5. But if you are already paying for a refill, how much extra would a broken nail be? <http://us.i1.yimg.com/us.yimg.com/i/mesg/tsmileys2/05.gif> Angie Wingerter _____ From: Pati <[email protected]> To: [email protected] Sent: Monday, July 20, 2009 12:34:12 AM Subject: NailTech:: Re: free nail service welll...not everyone agrees with me here but,,,, I have always done family for free....immediate family that is....( gosh they do alot for me) clients that want a few wisps and maybe a rhinestone or two...I will alot of the time throw that in complimentary for them. I don't charge for repairs...within reason...more than 4 repairs..yes i will charge you.... For me...this is my "thing" ...people love a"deal" and what I do is a great deal! it is worth a rhinestone or two to retain a client so be it. You should of course be charging good prices while doing this. I think it was Karen once that told me to write a ticket up with all the real prices on it...then mark complimentary on the bottom and add that up...and subtract the comps from the real price and circle the new total....This way the client knows just exactly how much you are giving them!! JMHO.....and it has always worked well for me! <http://presence.webmail.aol.com/mailsig/?sn=nailgal2> Pati When life gives you a hundred reasons to cry... Show life that you have a thousand reasons to smile.... -----Original Message----- From: Baron <[email protected]> To: [email protected] Sent: Sun, Jul 19, 2009 9:47 pm Subject: NailTech:: Re: free nail service Well like I have this neighbor that alwalys wants me polish her for free or fix her nail if she breaks one. I have family that wants me to do there nail for free. A friend wants want me to put rhinestones on for free. <http://l.yimg.com/a/i/mesg/tsmileys2/03.gif> Baron --- On Sun, 7/19/09, Melody C Montgomery <[email protected]> wrote: From: Melody C Montgomery <[email protected]> Subject: NailTech:: Re: free nail service To: [email protected] Date: Sunday, July 19, 2009, 6:30 PM Umm... what exactly happened? Mel -----Original Message----- From: [email protected] <http://us.mc816.mail.yahoo.com/mc/[email protected]> [mailto:[email protected] <http://us.mc816.mail.yahoo.com/mc/[email protected]> ] On Behalf Of Queen B Sent: Sunday, July 19, 2009 5:11 PM To: NailTech Subject: NailTech:: free nail service Hey, Ladies Well I need some help! Ok, what do you do when someone asks for nail service and wants it for free? Before I got my Manicure license it was easy to say sorry, "I don't have my license" But now that I do have my License I get alot of call,mgs,text from people wanting my work for free..(rhinestones,glitter,uv top coat....) I would love to do it for free. IF didnt have to pay FOR: SCHOOL $1,200 MANICURE TEST $119. California Cosmetology Association ($50 STUDENTPRICE) NEXT WILL BE $100. Insurance$110. RENT$400. SUPPIES $100. ..........$$$$$$$. other No virus found in this incoming message. Checked by AVG - www.avg.com <http://www.avg.com/> Version: 8.5.392 / Virus Database: 270.13.20/2248 - Release Date: 07/19/09 05:57:00 _____ A Good Credit Score is 700 or Above. See yours in just 2 easy steps! <http://pr.atwola.com/promoclk/100126575x1221323041x1201367261/aol?redir=htt p://www.freecreditreport.com/pm/default.aspx?sc=668072%26hmpgID=62%26bcd=Jul ystepsfooterNO62> --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/NailTech?hl=en -~----------~----~----~----~------~----~------~--~---
