That's EXACTLY how I deal with gc $.
 Marsha Rubino
Gimme Nails @ Skin Envy Day Spa
38 First Ave E. Ste. E
Kalispell, MT 59901
406-755-3771 




________________________________
From: Becky <[email protected]>
To: [email protected]
Sent: Sun, November 14, 2010 6:10:20 PM
Subject: Re: NailTech:: Help!


Agreed, and I almost posted that yesterday. The best idea I've had is to get an 
envelope, put the money in it, then pay yourself when it's redeemed. 

On Nov 14, 2010 7:08 PM, "Pati" <[email protected]> wrote:
> In NY you have to honor a GC...no expiration dates allowed. Well... you can 
> PUT 
>them on the Gc ( to encourage speedy use) but you have to honor them past the 
>expiration date...OR you can refuse to honor it but have to send the money 
>that 
>the client spent to "unclaimed funds" in the governmental offices 
>somewhere.... 
>like really... who does that? But I think that makes sense..IF someone spends 
>the money it shouldn't expire.
> 
> 
> Pati
> 
> 'Good friends are like stars... 
> You don't always see them, But you know they are always there.
> 
> 
> 
> -----Original Message-----
> From: Anna Z-James <[email protected]>
> To: nailtech <[email protected]>
> Sent: Sun, Nov 14, 2010 7:39 am
> Subject: Re: NailTech:: Help!
> 
> 
> I am at an AWW with clients period they expect that you are their savior 
> their 
>super woman and want S##t for FREE all the time or expect that you shouldn't 
>have a life or make time for yourself or your family, as if being a manicurist 
>was my hobby or something....
> 
> I recently ran a special that if you pre-purchased a pedicure your received 
> the 
>a 2nd 1/2 off I had a client purchase the 2 certificates that had expiration 
>dates on them...(Mind you she is not my only client and I don't have a memory 
>of 
>steal)...She came in got a pedicure and paid cash, 2 weeks later she said "oh 
>I 
>forgot to use my certificate" I stated to her bring it in and use it before it 
>expires the next time because I didn't remember that you purchased them...She 
>called to tell me that it had already expired....Well if you'd like I can 
>honor 
>it at half off...Now both of the certificates are expired cause she brought 
>them 
>both in for me to look at....I'm sorry the most I can do is 1 pedicure at half 
>off, the special was designed so that you would come in and maintenance your 
>feet regularly, 1 for each month I can not honor the special as they are 
>already 
>2 months expired, not to mention that if you had a gift card from Target or 
>any 
>other major store and it was expired they wouldn't honor it either.
> 
> Lynette - You did the best job you could have done to satisfy this client and 
>yet she still did not respect your profession enough to allow you to do your 
>job 
>correctly nor did she respect the fact that you were using a professional 
>product on her...Tell that poorlittle woman that you can't warranty the 
>product 
>that she purchasedfrom QVC cause it is not a professional product that you 
>carry 
>nor doservices with...had it been a product that you carried or used for 
>yourservices that you would have warrantee it...Sorry...I'm also really 
>baffled 
>by the fact that she said she couldn't afford the services from you however 
>she 
>purchased a $30 item from QVC then turned around and asked you to used it on 
>her 
>rather then she do it her self....WOW! 
>
> 
> 
> This is mybusiness not my hobby...I do not receive a paycheck from a 
>majorcorporation and I am the boss....I can not continue to keep giving upmy 
>time and services to others that have not made my time for services as a 
>priority or the respect of my business any more! I work veryhard, pay lots of 
>money for products and rent, marketing, website, cellphone and other items to 
>satisfy my clients needs. My job as a selfemployed manicurist is to service 
>and 
>satisfy not only the clients butmy pockets as well. 
>
> 
> 
> Anna
> Creations by Anna Z-James 
> www.annazjames.com
> 
> 
> 
> 
> 
> 
> -----Original Message-----
> From: Rhonda Kibuk <[email protected]>
> To: [email protected]
> Sent: Sun, Nov 14, 2010 6:38 am
> Subject: Re: NailTech:: Help!
> 
> 
> Michelle,
> 
> I am with Karen. NO REFUNDS. People are famous for this one. 
> 
> R
> 
> 
> On Sun, Nov 14, 2010 at 1:04 AM, <[email protected]> wrote:
> 
> The gel polish from QVC really works according to a client of mine. She 
>recently stopped doing acrylics. But that small bottle of treatment cost 
>$30!!!!!!!!!!! 
>
> Sent on the Sprint® Now Network from my BlackBerry®
> 
> 
> From: Michelle Phoenix <[email protected]> 
> Sender: [email protected] 
> 
> Date: Sat, 13 Nov 2010 19:16:10 -0500
> 
> To: [email protected]<[email protected]>
> ReplyTo: [email protected] 
> Subject: Re: NailTech:: Help!
> 
> 
> 
> 
> 
> Becky this is really good!
> 
> Michelle Phoenix - Elite Nail Technician 
> Wet Paint Nail Spa
> www.wetpaintnailspa.com
> 
> 
> On Nov 13, 2010, at 7:11 PM, Becky <[email protected]> wrote:
> 
> 
> 
> 
> "Good afternoon (client name), I just wanted to give you a call because I 
> have 
>gotten to thinking. I don't feel that I am able to provide the level of 
>service 
>that you require any longer. I like to believe that I know my limits and I am 
>unable to continue at the level you require. You are quite particular and I 
>respect that, so I am going to let you find a new salon in which to have your 
>nails done. Have a beautiful day, and it was nice to have met you! "
> On Nov 13, 2010 5:38 PM, "Lynnette Madden" <[email protected]> wrote:
>> Hey everyone.... I am in a mood and not sure what I should do.
>> I will be brief :
>> Newer sog client. About four times. EVERY SINGLE FREAKING TIME she got them
>> done I got a phone call a day or so later.
>> * first time.. Lynnette, my ni chip got a chip. Called back later that
>> day,hubby tells me it happened as she took out her dentures. She never
>> fessed up to it.
>> *as I was curing her at another appointment, she put her one finger on
>> another while curing the top coat. I buffed that area, small mind you, to a
>> high shine because I did not have time to redo it.
>> She called the next day to say it was not shiny in the one spot. I told her
>> what she did, but come back for me to redo. She did the SAME DAMN THING, but
>> this time her finger stuck....cured...to each other.
>> Third time she calls to say she has bubbles on one thumb. When she came, I
>> swear you needed a MICROSCOPE to see two little things.
>> Comes in this week and says she cannot afford to keep this up. Brings in
>> some $#!t from QVC and wants my opinion on it. (some pink "gel"polish)
>> I did two coats of gelish base and we polished.
>> Yesterday she called to say the polish came off on a corner of one nail.
>> I have not called her back.
>> 
>> Buenos dias!
>> Lynnette Diaz-Madden
>> 
>> www.facebook.com/nailtech
>> www.salon29.net
>> 
>> Salon 29-where pampering and
>> personal attention is on its way!
>> 
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>> 
> 
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