Oh my gosh... Surgery was a success. (I wrote bad outcome) lol...
The book will be called Clients Behaving Badly." ;-)

Buenos dias!
Lynnette Diaz-Madden

www.facebook.com/nailtech
www.salon29.net

Salon 29-where pampering and
personal attention is on its way!

On Feb 18, 2011 8:14 AM, "Bonnie Brennan" <[email protected]> wrote:

Your right lynette, there's no excuse for their behavior. Now you need to
retrain them. Lol. When I moved my Salon into my home, it was the most
liberating thing I'd ever done.  I had a second marriage and 2 young
children I wanted to do things with. I was young when I married and had my
first daughter and was not able to do a lot of things with her. I worked
like a dog and always accommodated my clients needs. I saw the writing on
the wall when I had to take time off with my youngest child. He had lots of
problems during his first year of life.

I remember having crazy dreams and being a nervous wreck cause I was afraid
I'd lose them. Not anymore. Life is too short. I love my job but I am a
human being with a life other than nails. If I need to change them I do. If
they don't like it I'm like Donald Trump, your fired. Lol. They know it too.
I'm not putting up with crazy crap. I give them the same consideration they
give me. I'm happy, I have a full book, I only take referrals, and they
think really hard before they hand out my number.

I hope everything went well with your surgery. While your recovering though
really think about what's important. It can't be good for you to be not
resting well because your having client dreams. Take your life back and be
firm.

Best of luck to you

Bonnie Brennan
Sent from my Droid



On Feb 18, 2011 12:15 AM, "Lynnette Madden" <[email protected]> wrote:

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