Hi Bridge
On 24-Jan-00, you wrote:
> Hi there
>
> Some points which may (or may not) help.
>
> Products sold in 1999 MUST be Y2K OK according to Trading Standards -
> or a free update must be made available - if not a full refund is OK
> (and legal proceedings if you lose data).
>
> A products sold in 1998, 97, 96 is on a sliding scale. Trading
> Standards say "ideally" anything sold in the 1990s should be Y2k OK -
> the closer to Y2K the better for the legal side of things. Make of
> that what you will.
>
> It is also regarded as being legally "dubious" in the UK (make of that
> what you will) to sell any product and "almost immediately" (make of
> that what you will) sell the upgraded version. Basically you can't
> sell something in the knowledge you are about to release a better
> version unless you tell the person first and they agree. So I guess it
> comes down to: In your correspondence did you agree to receive NC2?
>
> If you asked for NC3 and they supplied NC2 without saying then you can
> claim a replacement NC3 - however they claim they did tell you that
> you would get NC2. Get a copy of the email they sent you (or written
> letter to you) saying what version you WOULD get and then a copy of
> the document that came with the version you DID get. If they differ
> then you are correct, otherwise they are.
Unfortunately all done over the phone - guess one word against another.
All told I'm stuffed!!
>
> Unfortunately that is as far as my legal knowledge extends.
>
Thanks anyway
Paul C>
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