Paul C. Brennan worte on Tue, 25 Jan 2000 20:49:45 +0000
about [netconnect] Re: Netconnect 2 (for Sandra) (fwd)
> I bought a Netconnect package (modem etc.) which didn't specify which
> version I would be receiving. I assumed, as they were advertising NC3
> in December's edition of AF, that's what I would be receiving. Upon
> receipt of NC2 I challenged them only to be told that NC3 was
> unavailable and didn't work anyway.
This makes life harder, if it wasn't stated. Having checked the
'Active' advert in the same issue, it says about NC3 "call for
availability", and you have to remember that at this time, December,
there was still an arguement about the corrupted CD's, so may be the
'Eyetech' view has, I'm sorry to say, some validity; dam.
> Thanks for the advice but you can understand my feelings as, in the past
> nine months, I have spent well in excess of �1000 with them and expected to be
> treated better than this. I have not threatened them with any action merely
> stated what I considered to be the facts. To be told I have an 'unreasonable
> attitude' has, somewhat, got my back up.
It can make you spit bullets, but give 'AF' a call hear what they have
to say.
This is attitude is not the 'Eyetech' I know, so I can only wish you
luck.
--
Regards
Jules
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