The Domain Users group is in the local users group.  We attempted
putting the user in the local administrator group, ran word, excel,
access, powerpoint, binder, and outlook.  As expected they all ran
without a problem no installer messages and also no logging for
installer.
  We then removed the users and logged off and back on executed the same
programs and we got both msiInstaller messages in the event log and also
had 2 msi logging files created (Here are the messages in both files).
I also drilled down in the registry to the installer key and opened just
that key to everyone full control.  

=== Verbose logging started: 11/14/2001  9:47:13  Build type: SHIP
UNICODE 1.11.2405.00  Calling process: C:\WINNT\system32\svchost.exe ===
MSI (c) (90:00): Resetting cached policy values
MSI (c) (90:00): ******* RunEngine:
           ******* Product: {00010409-78E1-11D2-B60F-006097C998E7}
           ******* Action: 
           ******* CommandLine:  REINSTALL=EXCELFiles
REINSTALLMODE=pocmus
MSI (c) (90:00): Client-side and UI is none or basic: Running entire
install on the server.
MSI (c) (90:00): Grabbed execution mutex.
MSI (c) (90:00): Failed to connect to server. Error: 0x80004001

MSI (c) (90:00): Failed to connect to server. Running client-side
install.
MSI (c) (90:00): RunServerSideInstall failed.
MSI (c) (90:00): Couldn't connect to server: continuing install on
client side.
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-user managed key
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-user non-managed key
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-machine key
MSI (c) (90:00): Found item Products\904010001E872D116BF00006799C897E
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-user managed key
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-user non-managed key
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-machine key
MSI (c) (90:00): Found item Products\904010001E872D116BF00006799C897E
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-user managed key
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-user non-managed key
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-machine key
MSI (c) (90:00): Found item Products\904010001E872D116BF00006799C897E
MSI (c) (90:00): Failed to connect to server. Error: 0x80004001

MSI (c) (90:00): MainEngineThread is returning 1601
=== Verbose logging stopped: 11/14/2001  9:47:13 ===

=== Verbose logging started: 11/14/2001  9:47:13  Build type: SHIP
UNICODE 1.11.2405.00  Calling process: C:\WINNT\system32\svchost.exe ===
MSI (c) (90:00): Resetting cached policy values
MSI (c) (90:00): ******* RunEngine:
           ******* Product: {00010409-78E1-11D2-B60F-006097C998E7}
           ******* Action: 
           ******* CommandLine:  REINSTALL=EXCELFiles
REINSTALLMODE=pocmus
MSI (c) (90:00): Client-side and UI is none or basic: Running entire
install on the server.
MSI (c) (90:00): Grabbed execution mutex.
MSI (c) (90:00): Failed to connect to server. Error: 0x80004001

MSI (c) (90:00): Failed to connect to server. Running client-side
install.
MSI (c) (90:00): RunServerSideInstall failed.
MSI (c) (90:00): Couldn't connect to server: continuing install on
client side.
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-user managed key
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-user non-managed key
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-machine key
MSI (c) (90:00): Found item Products\904010001E872D116BF00006799C897E
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-user managed key
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-user non-managed key
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-machine key
MSI (c) (90:00): Found item Products\904010001E872D116BF00006799C897E
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-user managed key
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-user non-managed key
MSI (c) (90:00): Searching for item
Products\904010001E872D116BF00006799C897E in per-machine key
MSI (c) (90:00): Found item Products\904010001E872D116BF00006799C897E
MSI (c) (90:00): Failed to connect to server. Error: 0x80004001

MSI (c) (90:00): MainEngineThread is returning 1601
=== Verbose logging stopped: 11/14/2001  9:47:13 ===



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of James Winzenz
Sent: Wednesday, November 14, 2001 9:03 AM
To: NT 2000 Discussions
Subject: RE: Windows 2000/Office2000 installation problem it seems

What local groups do the users belong to?  Power users, administrators?
I
also recommend at least temporarily putting the users into the local
admins
group to see if it solves your problem enough for the users to have
anything
needed installed.  Then take them back out if you want.

James Winzenz, MCSE, A+
Associate Systems Administrator
Peregrine Systems, Inc.

 -----Original Message-----
From:   Andrew Deters [mailto:[EMAIL PROTECTED]] 
Sent:   Tuesday, November 13, 2001 1:25 PM
To:     NT 2000 Discussions
Subject:        RE: Windows 2000/Office2000 installation problem it
seems

We are running an NT4 domain.  I have used the compatws.inf template to
open the local security.  I have also tried giving them rights to the
c:\winnt\installer directory but that had no change.  

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Charles E Carson
Sent: Tuesday, November 13, 2001 12:06 PM
To: NT 2000 Discussions
Subject: RE: Windows 2000/Office2000 installation problem it seems

Are you using GPOs or Local Security setups?

-----Original Message-----
From: Andrew Deters [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 13, 2001 7:46 AM
To: NT 2000 Discussions
Subject: Windows 2000/Office2000 installation problem it seems


I don't know where else to post this question so here goes.
We are installing office 2000 (from an administrative installation
point) on windows 2000.  As administrator everything works fine.  When
we log onto the workstation as someone with user rights we get the
following warnings in the event viewer:
Source MsiInstaller
Event ID: 1000
Failed to Connect to Server. Error: 0x80004001
And also
Event ID 1001
Detection of product '{00010409-78E1-B60F-006097C998E7}' feature
'PPTFiles' failed during request for component
'{CC29E98B-7BC2-1101-A921-00A0C91E2AA2}'
If anyone can give me any hints,tips whatever as to the solution of this
problem let me know.  
I have attempted the following as a fix but that didn't work:
        Gave everyone full control to the Microsoft Office folder under
Program Files and also the Administrative installation point.
Any help is appreciated



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