Have you tried to run full malware scans from several different
scanners? Something like Malwarebytes and Vipre to determine if the
machine has a bug hidden in the system some place causing issues? I
had this happen a while back with an XP or Windows 7/Vista machine.
Once the bug was cleaned the update went in. I later on wiped the
machine and reloaded but that was later.
Jon
> From: [email protected]
> To: [email protected]
> Subject: RE: [NTSysADM] Windows 8.1 update required to be installed
> Date: Wed, 16 Apr 2014 19:53:42 +0000
>
> I don't have the ability (or the funds) to open a support case.
>
> Just another note - the System Tools folder is already there, but
it's called Windows System and it's shared out as System Tools...FYI...
>
> Jay Dale
> Director of Information Technology
> P:713-333-2020
>
>
>
> -----Original Message-----
> From: [email protected]
[mailto:[email protected]] On Behalf Of Susan Bradley
> Sent: Wednesday, April 16, 2014 1:29 PM
> To: [email protected]
> Subject: Re: [NTSysADM] Windows 8.1 update required to be installed
>
> Do you have the ability to open a support case? If not, holler and
I'll set one up for you.
>
> And by the way:
>
> Microsoft gives business users more time to install Windows 8.1 Update |
> ZDNet:
>
https://urldefense.proofpoint.com/v1/url?u=http://www.zdnet.com/microsoft-gives-business-users-more-time-to-install-windows-8-1-update-7000028513/?s_cid%3De589%26ttag%3De589%26ftag%3DTREc64629f&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=7f234cca3ff6f50a7203a2098180395d3429f5d5394aa2757fb379a3162150c4
>
>
> Windows 8.1 Update: WSUS Availability, Extended Deployment Timing:
>
https://urldefense.proofpoint.com/v1/url?u=http://blogs.windows.com/windows/b/springboard/archive/2014/04/16/windows-8-1-update-and-wsus-availability-and-adjusted-timeline.aspx&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=0c2731ed9dc9012691989e81559945c017c138d9ea53e70a3dc3c3d02df632dc
>
>
>
> As we've been monitoring the release, we've been actively discussing
> this new approach to servicing with enterprise customers and listening
> to their feedback regarding managing the deployment timeline. As a
> result, we've decided to extend the timeframe for enterprise customers
> to deploy these new product updates from 30 to 120 days. In order to
> receive future updates, all customers managing updates using WSUS,
> Windows Intune, or System Center Configuration Manager have until
August
> 12th to apply the new updates. For those that decide to defer
> installation, separate security updates will be published during the
> 120-day window.
>
> For our consumer customers, the Windows 8.1 Update is a required update
> to keep Windows 8.1 devices current. It will need to be installed to
> receive new updates from Windows Update starting on May 13th. The vast
> majority of these customers already have Automatic Update turned on, so
> they don't need to be concerned since the update will simply install in
> the background prior to May 13th. For customers managing updates on
> their devices manually who haven't installed the Windows 8.1 Update
> prior to May 13th, moving forward they will only see the option to
> install the Windows 8.1 Update in Windows Update. No new updates
will be
> visible to them until they install the Windows 8.1 Update. For
customers
> on metered networks, they will get the same experience until they
> install the Windows 8.1 Update.
>
> On 4/16/2014 11:11 AM, Jay Dale wrote:
> > Also just to add - one of the possible fixes on that site is to
add a System Tools folder to C:\ProgramData\Microsoft\Windows\Start
Menu\Programs if the folder isn't there. In my case, it's not there
but when I add it it immediately disappears.
> >
> > Jay Dale
> > Director of Information Technology
> > P:713-333-2020
> >
> >
> >
> > -----Original Message-----
> > From: [email protected]
[mailto:[email protected]] On Behalf Of Jay Dale
> > Sent: Wednesday, April 16, 2014 9:54 AM
> > To: [email protected]
> > Subject: RE: [NTSysADM] Windows 8.1 update required to be installed
> >
> > Ok, I went through the process on the link you provided:
> >
> > - downloaded the offline installers.
> > - ran the Fix Windows Update
> > - ran the Scan Windows system components sfc /scannow
> > - removed the KB2919355 package
> > - cleaned up the WinSxS folder
> > - restarted
> > - ran the KB2919355 - successful
> > - ran the KB2932046 - "We couldn't complete the updates. Undoing
changes". System rebooted, same message came up, then the Start
screen. Upon login, I checked the updates and it showed the KB2919355
was available to install. Looking at Update History it says "No
updates are installed".
> >
> >
> > Jay Dale
> > Director of Information Technology
> > P:713-333-2020
> >
> >
> >
> > -----Original Message-----
> > From: [email protected]
[mailto:[email protected]] On Behalf Of Susan Bradley
> > Sent: Tuesday, April 15, 2014 12:58 PM
> > To: [email protected]
> > Subject: Re: [NTSysADM] Windows 8.1 update required to be installed
> >
> > Error message please?
> >
https://urldefense.proofpoint.com/v1/url?u=http://social.technet.microsoft.com/Forums/en-US/c203334f-7ae5-4716-aeb5-0fa3d60da216/kb2919355-issues-being-investigatedtracked?forum%3Dwinserver8gen&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=135b407047114c99a2a8cea09539831abeaeea2957c95973b729fe8c20e2263e
> >
> > On 4/15/2014 9:53 AM, Rod Trent wrote:
> >> Might need this hotfix.
> >>
> >>
https://urldefense.proofpoint.com/v1/url?u=http://support.microsoft.com/kb/2939087/en-us&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=996ab637272965c5d7c676e0dd4182d5b93ca7843bd7dfb550f95a0f8682a2cd
> >>
> >> *From:*[email protected]
> >> [mailto:[email protected]] *On Behalf Of *Jay Dale
> >> *Sent:* Tuesday, April 15, 2014 12:42 PM
> >> *To:* ntsysadm
> >> *Subject:* RE: [NTSysADM] Windows 8.1 update required to be installed
> >>
> >> I've tried installing it and it constantly fails and rolls back...:(
> >>
> >> Jay
> >>
> >>
----------------------------------------------------------------------
> >> --
> >>
> >> *From:*[email protected]
> >> <mailto:[email protected]>
> >> <[email protected]
> >> <mailto:[email protected]>> on behalf of Andrew S. Baker
> >> <[email protected] <mailto:[email protected]>>
> >> *Sent:* Friday, April 4, 2014 4:17 PM
> >> *To:* ntsysadm
> >> *Subject:* Re: [NTSysADM] Windows 8.1 update required to be installed
> >>
> >> LOL. Yes.
> >>
> >>
> >> *ASB
> >>
**https://urldefense.proofpoint.com/v1/url?u=http://xeeme.com/AndrewBaker%2A&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=fd51de1d21545116d32e660adeacf1d99c026301c962205a2ff78082d0e35209
<https://urldefense.proofpoint.com/v1/url?u=http://xeeme.com/AndrewBaker&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=e6df9d0cacdde8016cb25d55218f1b9e55973c099128a8dec60f067296373820>*_
> >> _**Providing Virtual CIO Services (IT Operations & Information
> >> Security) for the SMB market.*
> >>
> >> On Thu, Apr 3, 2014 at 4:02 PM, Rod Trent <[email protected]
> >> <mailto:[email protected]>> wrote:
> >>
> >> So, in effect, Windows 8.1 reaches EOL a month after Windows XP. J
> >>
> >> *From:*[email protected]
> >> <mailto:[email protected]>
> >> [mailto:[email protected]
> >> <mailto:[email protected]>] *On Behalf Of *Crawford,
> >> Scott
> >>
> >>
> >> *Sent:* Thursday, April 3, 2014 3:41 PM
> >> *To:* [email protected]
> >> <mailto:[email protected]>
> >>
> >> *Subject:*RE: [NTSysADM] Windows 8.1 update required to be
> >> installed
> >>
> >> Nice
> >>
> >> *From:*[email protected]
> >> <mailto:[email protected]>
> >> [mailto:[email protected]] *On Behalf Of *Andrew S.
Baker
> >> *Sent:* Thursday, April 3, 2014 12:25 PM
> >> *To:* ntsysadm
> >> *Subject:* Re: [NTSysADM] Windows 8.1 update required to be
> >> installed
> >>
> >> Well, that's an interesting way to ensure version compliance.
> >> They're essentially making Windows 8.1 RTM EOL from a patch
> >> perspective.
> >>
> >>
> >> *ASB
> >>
**https://urldefense.proofpoint.com/v1/url?u=http://xeeme..com/AndrewBaker%2A&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=3a1a4b3bbfbd29113103c21f3b773c54859d611a776156667557eddcc7f9197d
<https://urldefense.proofpoint.com/v1/url?u=http://xeeme.com/AndrewBaker&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=e6df9d0cacdde8016cb25d55218f1b9e55973c099128a8dec60f067296373820>
> >>
> >> *_
> >> _**Providing Virtual CIO Services (IT Operations & Information
> >> Security) for the SMB market.*
> >>
> >> On Thu, Apr 3, 2014 at 12:04 PM, Susan Bradley
> >> <[email protected] <mailto:[email protected]>> wrote:
> >>
> >> https://urldefense.proofpoint.com/v1/url?u=http://support.microsoft.com/default.aspx?scid%3Dkb%3Ben-us%3B2919355&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=bf505f6ffcfab2dbae4ebe4aeabb16799d7af217606c11236d67e93db64b6bd0
(which
> >> is Windows 8.1 update) This update will be out next Tuesday
> >> and must be installed in order to continue to receive security
> >> and non security updates in May.
> >>
> >> If you have not already installed
> >>
https://urldefense.proofpoint.com/v1/url?u=http://support.microsoft.com/kb/2919442&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=9e7a99ce9954ffa6da8c8b8bccc633d68eb08cf244d73765c1a35b729bc157d1
on your 2012 r2 and
> >> Windows 8.1 machines, now is the time to do so.
> >>
> >> Windows 8.1 Update: The IT Pro Perspective:
> >>
https://urldefense.proofpoint.com/v1/url?u=http://blogs.windows.com/windows/b/springboard/archive/2014/04/02/windows-8-1-update-the-it-pro-perspective.aspx&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=988e154e42a50f58a58ea7ff66433e236ac1550759aef12d0d541233c8ef11c1
> >> Today we announced the availability of Windows 8.1 Update.
> >> This is a cumulative update for Windows 8.1 that includes a
> >> variety of enhancements for enterprises, including improved IE
> >> 11 compatibility for enterprise applications, usability
> >> improvements, extended mobile device management and improved
> >> hardware support.
> >> In this post we will provide detail on some of these
> >> enhancements and how to deploy the update. For an overview of
> >> the Windows 8.1 Update enhancements please see the Windows for
> >> your Business blog announcement.
> >> One of the important enhancements in Windows 8.1 Update is the
> >> introduction of Enterprise Mode for Internet Explorer 11,
> >> announced today on the Exp! loring IE blog and the IE blog.
> >> This provides better compatibility with older versions of
> >> Internet Explorer and tools to manage which web apps use it.
> >> Businesses can benefit from the modern web standards, better
> >> performance, and increased security of our latest browser,
> >> while extending existing investments in legacy web apps. And
> >> by decreasing dependencies on older versions, Internet
> >> Explorer helps you stay up-to-date.
> >> About the Windows 8.1 Update
> >> As announced at the Build 2014 conference, the Windows 8.1
> >> Update is currently available on MSDN. It will be available on
> >> Windows Update, the Windows Update Catalog, and WSUS on April
> >> 8th as part of the standard "patch Tuesday" updates. And on
> >> April 14th, updated Windows 8.1 images will be made available
> >> to all volume license customers via the Volume License Service
> >> Center.
> >> Depending on the update architecture (ARM, x86, x64), the
> >> update will range in size from about 300MB to about 700MB.
> >> Windows 8.1 Update has one dependency,
> >>
https://urldefense.proofpoint.com/v1/url?u=http://support.microsoft.com/kb/2919442&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=9e7a99ce9954ffa6da8c8b8bccc633d68eb08cf244d73765c1a35b729bc157d1,
which needs to be
> >> installed before the Windows 8.1 Update. We recommend that you
> >> start the deployment process for this update now, in
> >> preparation for the April 8th broad availability of the update.
> >> Windows 8.1 Update is a cumulative update to Windows 8.1,
> >> containing all the updates we have released for Windows 8.1,
> >> so if you install this update you do not need any earlier
> >> updates. It also becomes the new servicing baseline for
> >> Windows 8.1, so next month's security updates (on May 13th,
> >> the next "patch Tuesday") will be dependent on Windows 8.1 Update.
> >> Windows 8.1 Update is categorized as "security update" because
> >> it includes two new security fixes (as well as all
> >> previously-issued Windows 8.1 updates). Separate versions of
> >> these security fixes (KB2922229 and KB2936068) are also
> >> available for those organizations that aren't yet ready to
> >> deploy the full Windows 8.1 Update.
> >> Deploying Windows 8.1 Update!
> >> Depending on where your organization is in your Windows 8.1
> >> deployment, there may be a few scenarios to consider. Each of
> >> these are reviewed below:
> >> * Computers currently running Windows 8.1
> >> For computers currently running Windows 8.1 and updating from
> >> Windows Update directly, the deployment process is simple:
> >> Install the dependency (KB2919442) if it's not yet installed,
> >> then install Windows 8.1 Update (KB2919355). For organizations
> >> using WSUS, Windows Intune, or System Center Configuration
> >> Manager for patch management, just approve or deploy those
> >> same updates instead.
> >> * Existing Windows 8.1 images
> >> If you have already built your own Windows 8.1 images, you can
> >> add these same updates into your existing images by mounting
> >> the WIM files and injecting the updates offline, following the
> >> instructions available in KB2919355. But if you routinely
> >> rebuild this image (for example, to pick up each month's
> >> security updates), we recommend that you instead download an
> >> already-updated Windows 8.1 ISO from the Volume License
> >> Service Center, available on April 14th, and use that image
> >> instead of the original Windows 8.1 image released in October,
> >> since it will have the needed updates already installed.
> >> * New Windows 8.1 Images
> >> If you haven't yet created a custom Windows 8.1 image, you can
> >> get started (using the Microsoft Deployment Toolkit or System
> >> Center 2012 R2 Configuration Manager) by downloading the
> >> already-updated Windows 8.1 ISO from the Volume License
> >> Service Center, available on April 14th. That becomes the base
> >> for your custom image. (Since the Windows 8.1 Update is
> >> cumulative, so you won't need to install or apply any older
> >> updates when you use the new image from VLSC.)
> >> * Updating from Windows 8 to Windows 8.1
> >> If you are currently updating computers from Windows 8 to
> >> Windows 8.1 by leveraging the automated upgrade process
> >> ("setup.exe /auto:upgrade") available in volume license
> >> versions of Windows 8.1 (Pro and Enterprise), you can swap out
> >> the current Windows 8.1 installation fil! es that you are
> >> using (which includes the INSTALL.WIM, SETUP.EXE, and all
> >> other related setup files from the Windows 8.1 media) and
> >> replace it with the new files from the updated Windows 8.1 ISO
> >> available from the Volume License Service Center on April
> >> 14th. That saves you the trouble of installing the new updates
> >> separately.
> >> * Updating from Windows 7 to Windows 8.1
> >> Unlike with Windows 8, there is no direct upgrade process to
> >> move from Windows 7 to Windows 8.1. Instead, create a new
> >> Windows 8.1 image using the new ISOs available on April 14th,
> >> and then deploy that with a wipe-and-load deployment process
> >> using System Center Configuration Manager or the Microsoft
> >> Deployment Toolkit.
> >> Updates have also been released for the Windows Assessment and
> >> Deployment Kit for Windows 8.1, adding support for a new
> >> "Windows Image boot" process (also called "WIMboot")
> >> introduced in the Windows 8.1 Update. These updates are not
> >> required for deploying or using the Windows 8.1 Update, so no
> >> action needs to be taken in regards to these; they will not
> >> impact existing deployment tools (such as MDT or Configuration
> >> Manager).
> >> It's important to note that because the Windows 8.1 Update is
> >> not a new Windows release, no additional actions need to be
> >> taken in regards to infrastructure readiness or product
> >> activation. Management tools like System Center Configuration
> >> Manager and Windows Intune will fully support updated Windows
> >> 8.1 computers. Your existing KMS infrastructure can support
> >> updated Windows 8.1 computers, and existing MAK and
> >> sideloading keys will continue to work. Speaking of
> >> sideloading, we'll be making improvements in this as well, as
> >> mentioned in the Windows for Your Business blog. Look out for
> >> more details on the Springboard Series blog coming soon.
> >>
> >> --
> >> Got your CryptoLocker prevention in place?
> >>
https://urldefense.proofpoint.com/v1/url?u=http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=1e3b0f6d35994139207078340a0e4178578c61ff5d3d28a9d7a89aab904e3b19
> >> Only one more patching days of XP.... are you ready?
> >>
> > --
> > Got your CryptoLocker prevention in place?
> >
https://urldefense.proofpoint.com/v1/url?u=http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=1e3b0f6d35994139207078340a0e4178578c61ff5d3d28a9d7a89aab904e3b19
> > Our last day of XP patching. Wave it goodbye.
> >
> >
> >
> >
> >
> >
> >
> >
>
> --
> Got your CryptoLocker prevention in place?
>
https://urldefense.proofpoint.com/v1/url?u=http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fIjVF2hWEVFspS2%2BxIT%2Fi9pRulIp24WkLTzQ8iFrVVU%3D%0A&s=1e3b0f6d35994139207078340a0e4178578c61ff5d3d28a9d7a89aab904e3b19
> Our last day of XP patching. Wave it goodbye.
>
>
>
>
>
