Also just to add - one of the possible fixes on that site is to add a System 
Tools folder to C:\ProgramData\Microsoft\Windows\Start Menu\Programs if the 
folder isn't there.  In my case, it's not there but when I add it it 
immediately disappears.

Jay Dale
 Director of Information Technology
P:713-333-2020



-----Original Message-----
From: [email protected] [mailto:[email protected]] On 
Behalf Of Jay Dale
Sent: Wednesday, April 16, 2014 9:54 AM
To: [email protected]
Subject: RE: [NTSysADM] Windows 8.1 update required to be installed

Ok, I went through the process on the link you provided:

- downloaded the offline installers.
- ran the Fix Windows Update 
- ran the Scan Windows system components sfc /scannow
- removed the KB2919355 package
- cleaned up the WinSxS folder
- restarted
- ran the KB2919355 - successful
- ran the KB2932046 - "We couldn't complete the updates. Undoing changes".  
System rebooted, same message came up, then the Start screen.  Upon login, I 
checked the updates and it showed the KB2919355 was available to install.  
Looking at Update History it says "No updates are installed".


Jay Dale
 Director of Information Technology
P:713-333-2020



-----Original Message-----
From: [email protected] [mailto:[email protected]] On 
Behalf Of Susan Bradley
Sent: Tuesday, April 15, 2014 12:58 PM
To: [email protected]
Subject: Re: [NTSysADM] Windows 8.1 update required to be installed

Error message please?
https://urldefense.proofpoint.com/v1/url?u=http://social.technet.microsoft.com/Forums/en-US/c203334f-7ae5-4716-aeb5-0fa3d60da216/kb2919355-issues-being-investigatedtracked?forum%3Dwinserver8gen&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fg3uOwgBoM23esD8hWI3YyvkrLguH6aOYaa3mo%2BA65Q%3D%0A&s=4267d3bec5221ca5dbafd7d0ee5298b5072362c58528417dab44914606ad62b8

On 4/15/2014 9:53 AM, Rod Trent wrote:
>
> Might need this hotfix.
>
> https://urldefense.proofpoint.com/v1/url?u=http://support.microsoft.com/kb/2939087/en-us&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fg3uOwgBoM23esD8hWI3YyvkrLguH6aOYaa3mo%2BA65Q%3D%0A&s=5cd272056b0dffcfbfe14792021a375207cafd49c9853a66d0fa5721630e14eb
>
> *From:*[email protected]
> [mailto:[email protected]] *On Behalf Of *Jay Dale
> *Sent:* Tuesday, April 15, 2014 12:42 PM
> *To:* ntsysadm
> *Subject:* RE: [NTSysADM] Windows 8.1 update required to be installed
>
> I've tried installing it and it constantly fails and rolls back...:(
>
> Jay
>
> ----------------------------------------------------------------------
> --
>
> *From:*[email protected]
> <mailto:[email protected]>
> <[email protected]
> <mailto:[email protected]>> on behalf of Andrew S. Baker 
> <[email protected] <mailto:[email protected]>>
> *Sent:* Friday, April 4, 2014 4:17 PM
> *To:* ntsysadm
> *Subject:* Re: [NTSysADM] Windows 8.1 update required to be installed
>
> LOL. Yes.
>
>
> *ASB
> **https://urldefense.proofpoint.com/v1/url?u=http://xeeme.com/AndrewBaker%2A&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fg3uOwgBoM23esD8hWI3YyvkrLguH6aOYaa3mo%2BA65Q%3D%0A&s=621dd1666b19e384f2400086a2fe040cba5063d24d5e5827c5a63efa9bae7502
>  
> <https://urldefense.proofpoint.com/v1/url?u=http://xeeme.com/AndrewBaker&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fg3uOwgBoM23esD8hWI3YyvkrLguH6aOYaa3mo%2BA65Q%3D%0A&s=cc6cd1c4d5b0bbe500d480d393d9508e15d0af5963a8243e9101e4e93a0897dc>*_
>  
> _**Providing Virtual CIO Services (IT Operations & Information
> Security) for the SMB market.*
>
> On Thu, Apr 3, 2014 at 4:02 PM, Rod Trent <[email protected] 
> <mailto:[email protected]>> wrote:
>
>     So, in effect, Windows 8.1 reaches EOL a month after Windows XP. J
>
>     *From:*[email protected]
>     <mailto:[email protected]>
>     [mailto:[email protected]
>     <mailto:[email protected]>] *On Behalf Of *Crawford,
>     Scott
>
>
>     *Sent:* Thursday, April 3, 2014 3:41 PM
>     *To:* [email protected]
>     <mailto:[email protected]>
>
>     *Subject:*RE: [NTSysADM] Windows 8.1 update required to be 
> installed
>
>     Nice
>
>     *From:*[email protected]
>     <mailto:[email protected]>
>     [mailto:[email protected]] *On Behalf Of *Andrew S. Baker
>     *Sent:* Thursday, April 3, 2014 12:25 PM
>     *To:* ntsysadm
>     *Subject:* Re: [NTSysADM] Windows 8.1 update required to be 
> installed
>
>     Well, that's an interesting way to ensure version compliance.
>     They're essentially making Windows 8.1 RTM EOL from a patch
>     perspective.
>
>
>     *ASB
>     
> **https://urldefense.proofpoint.com/v1/url?u=http://xeeme..com/AndrewBaker%2A&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fg3uOwgBoM23esD8hWI3YyvkrLguH6aOYaa3mo%2BA65Q%3D%0A&s=8cb59aa49b365a0f013ae1717bfb59080c09e8423ae0579f026d0faf466e823a
>  
> <https://urldefense.proofpoint.com/v1/url?u=http://xeeme.com/AndrewBaker&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fg3uOwgBoM23esD8hWI3YyvkrLguH6aOYaa3mo%2BA65Q%3D%0A&s=cc6cd1c4d5b0bbe500d480d393d9508e15d0af5963a8243e9101e4e93a0897dc>
>
>     *_
>     _**Providing Virtual CIO Services (IT Operations & Information
>     Security) for the SMB market.*
>
>     On Thu, Apr 3, 2014 at 12:04 PM, Susan Bradley
>     <[email protected] <mailto:[email protected]>> wrote:
>
>         
> https://urldefense.proofpoint.com/v1/url?u=http://support.microsoft.com/default.aspx?scid%3Dkb%3Ben-us%3B2919355&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fg3uOwgBoM23esD8hWI3YyvkrLguH6aOYaa3mo%2BA65Q%3D%0A&s=17308fe74e09b45f31171dbd5a4030f655573e5c2c7428e01689df3885c14ba1
>  (which
>         is Windows 8.1 update) This update will be out next Tuesday
>         and must be installed in order to continue to receive security
>         and non security updates in May.
>
>         If you have not already installed
>         
> https://urldefense.proofpoint.com/v1/url?u=http://support.microsoft.com/kb/2919442&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fg3uOwgBoM23esD8hWI3YyvkrLguH6aOYaa3mo%2BA65Q%3D%0A&s=93c25a964c303d26b5dad4b06c5d37616db155089696e3dd6ed278dade35014e
>  on your 2012 r2 and
>         Windows 8.1 machines, now is the time to do so.
>
>         Windows 8.1 Update: The IT Pro Perspective:
>         
> https://urldefense.proofpoint.com/v1/url?u=http://blogs.windows.com/windows/b/springboard/archive/2014/04/02/windows-8-1-update-the-it-pro-perspective.aspx&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fg3uOwgBoM23esD8hWI3YyvkrLguH6aOYaa3mo%2BA65Q%3D%0A&s=37f8875eb0a0a665a55d4c76f1d07dd20497b2e56eca9337c0a8a4e0dbc5008e
>         Today we announced the availability of Windows 8.1 Update.
>         This is a cumulative update for Windows 8.1 that includes a
>         variety of enhancements for enterprises, including improved IE
>         11 compatibility for enterprise applications, usability
>         improvements, extended mobile device management and improved
>         hardware support.
>         In this post we will provide detail on some of these
>         enhancements and how to deploy the update. For an overview of
>         the Windows 8.1 Update enhancements please see the Windows for
>         your Business blog announcement.
>         One of the important enhancements in Windows 8.1 Update is the
>         introduction of Enterprise Mode for Internet Explorer 11,
>         announced today on the Exp! loring IE blog and the IE blog.
>         This provides better compatibility with older versions of
>         Internet Explorer and tools to manage which web apps use it.
>         Businesses can benefit from the modern web standards, better
>         performance, and increased security of our latest browser,
>         while extending existing investments in legacy web apps. And
>         by decreasing dependencies on older versions, Internet
>         Explorer helps you stay up-to-date.
>         About the Windows 8.1 Update
>         As announced at the Build 2014 conference, the Windows 8.1
>         Update is currently available on MSDN. It will be available on
>         Windows Update, the Windows Update Catalog, and WSUS on April
>         8th as part of the standard "patch Tuesday" updates. And on
>         April 14th, updated Windows 8.1 images will be made available
>         to all volume license customers via the Volume License Service
>         Center.
>         Depending on the update architecture (ARM, x86, x64), the
>         update will range in size from about 300MB to about 700MB.
>         Windows 8.1 Update has one dependency,
>         
> https://urldefense.proofpoint.com/v1/url?u=http://support.microsoft.com/kb/2919442&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fg3uOwgBoM23esD8hWI3YyvkrLguH6aOYaa3mo%2BA65Q%3D%0A&s=93c25a964c303d26b5dad4b06c5d37616db155089696e3dd6ed278dade35014e,
>  which needs to be
>         installed before the Windows 8.1 Update. We recommend that you
>         start the deployment process for this update now, in
>         preparation for the April 8th broad availability of the update.
>         Windows 8.1 Update is a cumulative update to Windows 8.1,
>         containing all the updates we have released for Windows 8.1,
>         so if you install this update you do not need any earlier
>         updates. It also becomes the new servicing baseline for
>         Windows 8.1, so next month's security updates (on May 13th,
>         the next "patch Tuesday") will be dependent on Windows 8.1 Update.
>         Windows 8.1 Update is categorized as "security update" because
>         it includes two new security fixes (as well as all
>         previously-issued Windows 8.1 updates). Separate versions of
>         these security fixes (KB2922229 and KB2936068) are also
>         available for those organizations that aren't yet ready to
>         deploy the full Windows 8.1 Update.
>         Deploying Windows 8.1 Update!
>         Depending on where your organization is in your Windows 8.1
>         deployment, there may be a few scenarios to consider. Each of
>         these are reviewed below:
>         * Computers currently running Windows 8.1
>         For computers currently running Windows 8.1 and updating from
>         Windows Update directly, the deployment process is simple:
>         Install the dependency (KB2919442) if it's not yet installed,
>         then install Windows 8.1 Update (KB2919355). For organizations
>         using WSUS, Windows Intune, or System Center Configuration
>         Manager for patch management, just approve or deploy those
>         same updates instead.
>         * Existing Windows 8.1 images
>         If you have already built your own Windows 8.1 images, you can
>         add these same updates into your existing images by mounting
>         the WIM files and injecting the updates offline, following the
>         instructions available in KB2919355. But if you routinely
>         rebuild this image (for example, to pick up each month's
>         security updates), we recommend that you instead download an
>         already-updated Windows 8.1 ISO from the Volume License
>         Service Center, available on April 14th, and use that image
>         instead of the original Windows 8.1 image released in October,
>         since it will have the needed updates already installed.
>         * New Windows 8.1 Images
>         If you haven't yet created a custom Windows 8.1 image, you can
>         get started (using the Microsoft Deployment Toolkit or System
>         Center 2012 R2 Configuration Manager) by downloading the
>         already-updated Windows 8.1 ISO from the Volume License
>         Service Center, available on April 14th. That becomes the base
>         for your custom image. (Since the Windows 8.1 Update is
>         cumulative, so you won't need to install or apply any older
>         updates when you use the new image from VLSC.)
>         * Updating from Windows 8 to Windows 8.1
>         If you are currently updating computers from Windows 8 to
>         Windows 8.1 by leveraging the automated upgrade process
>         ("setup.exe /auto:upgrade") available in volume license
>         versions of Windows 8.1 (Pro and Enterprise), you can swap out
>         the current Windows 8.1 installation fil! es that you are
>         using (which includes the INSTALL.WIM, SETUP.EXE, and all
>         other related setup files from the Windows 8.1 media) and
>         replace it with the new files from the updated Windows 8.1 ISO
>         available from the Volume License Service Center on April
>         14th. That saves you the trouble of installing the new updates
>         separately.
>         * Updating from Windows 7 to Windows 8.1
>         Unlike with Windows 8, there is no direct upgrade process to
>         move from Windows 7 to Windows 8.1. Instead, create a new
>         Windows 8.1 image using the new ISOs available on April 14th,
>         and then deploy that with a wipe-and-load deployment process
>         using System Center Configuration Manager or the Microsoft
>         Deployment Toolkit.
>         Updates have also been released for the Windows Assessment and
>         Deployment Kit for Windows 8.1, adding support for a new
>         "Windows Image boot" process (also called "WIMboot")
>         introduced in the Windows 8.1 Update. These updates are not
>         required for deploying or using the Windows 8.1 Update, so no
>         action needs to be taken in regards to these; they will not
>         impact existing deployment tools (such as MDT or Configuration
>         Manager).
>         It's important to note that because the Windows 8.1 Update is
>         not a new Windows release, no additional actions need to be
>         taken in regards to infrastructure readiness or product
>         activation. Management tools like System Center Configuration
>         Manager and Windows Intune will fully support updated Windows
>         8.1 computers. Your existing KMS infrastructure can support
>         updated Windows 8.1 computers, and existing MAK and
>         sideloading keys will continue to work. Speaking of
>         sideloading, we'll be making improvements in this as well, as
>         mentioned in the Windows for Your Business blog. Look out for
>         more details on the Springboard Series blog coming soon.
>
>         -- 
>         Got your CryptoLocker prevention in place?
>         
> https://urldefense.proofpoint.com/v1/url?u=http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fg3uOwgBoM23esD8hWI3YyvkrLguH6aOYaa3mo%2BA65Q%3D%0A&s=657c8be664f49ca9816c3f07f810f41b5458e6ab03acf84a6cd6dd76f6b3a852
>         Only one more patching days of XP.... are you ready?
>

--
Got your CryptoLocker prevention in place?
https://urldefense.proofpoint.com/v1/url?u=http://www.thirdtier.net/2013/10/cryptolocker-prevention-kit-updates/&k=7DHVT22D9IhC0F3WohFMBA%3D%3D%0A&r=KpxLqbtgDLBMJ7jB3bRYJp4LcYL%2BHWg%2BAJWVqh6JKCQ%3D%0A&m=fg3uOwgBoM23esD8hWI3YyvkrLguH6aOYaa3mo%2BA65Q%3D%0A&s=657c8be664f49ca9816c3f07f810f41b5458e6ab03acf84a6cd6dd76f6b3a852
Our last day of XP patching.  Wave it goodbye.









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