I know it sounds crazy, but why not try and contact Adobe? It's funny to see them being vilified and then in the same breath, acknowledgement that it's probably the result of an automated process.
I'm sure there are many worse cases of "Corporate Bullying". They may very well review your site, apologize for the inconvenience, and move on. - Sean > On Jul 14, 2016, at 3:14 AM, Klaus Hartnegg <[email protected]> wrote: > > I just received a letter from Adobe demanding that I stop "encouraging users > to illegally use, copy, and/or distribute Adobe’s Reader Software". > > My crime is that I have a web page with some useful tipps for admins how to > deploy Adobe Reader and Acrobat via windows group policy. My page points to > directories in the public ftp server of Adobe, as source for the rquired MSP > patch files, and the customization wizard. And it offers a script that can > automate slipstreaming the MSP. Why is this illegal? My page even > specifically says that admins must first register with Adobe to obtain > permission for deploying Acrobat and Reader in their organization. > > Has anybody experience with telling Adobe that their web crawler has > triggered a false positive, that I am fully on their side, and they please > should put my page on a whitelist? Or is this like talking to a wall, and I > will have to take my web page down? > > Their own web page http://www.adobe.com/devnet-docs/acrobatetk/ points to > that same ftp server as well. It is their official source for these files. > > They demand that I instead only point to http://get.adobe.com/reader. But the > files, which admins need for deployment, are not available there. I assume > that their web crawler just cannot distinguish between good and bad web pages > that talk about Acrobat and have download links. > >

