Klaus,
The notification is automated, not the act of bringing you to court nor passing 
judgment.

Are you breaking the law? If not, create a rule and file the mail in G. If or 
when it escalates and a person reviews it, it won't go anywhere...

While it sounds like an ahole move, it's not unreasonable. Adobe isn't a Ma and 
Pa shop, at that scale some sort of automation is a given. Is it perfect? 
Obviously not, sh!t happens.

Relax buddy,
jlc

-----Original Message-----
From: [email protected] [mailto:[email protected]] On 
Behalf Of Klaus Hartnegg
Sent: Thursday, July 14, 2016 5:14 AM
To: 'NT System Admin Issues Discussion list' <[email protected]>
Subject: [NTSysADM] Adobe cease & desist letter ?!?

I just received a letter from Adobe demanding that I stop "encouraging 
users to illegally use, copy, and/or distribute Adobe’s Reader Software".

My crime is that I have a web page with some useful tipps for admins how 
to deploy Adobe Reader and Acrobat via windows group policy. My page 
points to directories in the public ftp server of Adobe, as source for 
the rquired MSP patch files, and the customization wizard. And it offers 
a script that can automate slipstreaming the MSP. Why is this illegal? 
My page even specifically says that admins must first register with 
Adobe to obtain permission for deploying Acrobat and Reader in their 
organization.

Has anybody experience with telling Adobe that their web crawler has 
triggered a false positive, that I am fully on their side, and they 
please should put my page on a whitelist? Or is this like talking to a 
wall, and I will have to take my web page down?

Their own web page http://www.adobe.com/devnet-docs/acrobatetk/ points 
to that same ftp server as well. It is their official source for these 
files.

They demand that I instead only point to http://get.adobe.com/reader. 
But the files, which admins need for deployment, are not available 
there. I assume that their web crawler just cannot distinguish between 
good and bad web pages that talk about Acrobat and have download links.


Reply via email to