I agree also get your corporate lawyer involved when speaking to Adobe to cya.
On Jul 14, 2016 9:14 AM, "Sean Martin" <[email protected]> wrote: > I know it sounds crazy, but why not try and contact Adobe? It's funny to > see them being vilified and then in the same breath, acknowledgement that > it's probably the result of an automated process. > > I'm sure there are many worse cases of "Corporate Bullying". They may very > well review your site, apologize for the inconvenience, and move on. > > - Sean > > > On Jul 14, 2016, at 3:14 AM, Klaus Hartnegg <[email protected]> > wrote: > > > > I just received a letter from Adobe demanding that I stop "encouraging > users to illegally use, copy, and/or distribute Adobe’s Reader Software". > > > > My crime is that I have a web page with some useful tipps for admins how > to deploy Adobe Reader and Acrobat via windows group policy. My page points > to directories in the public ftp server of Adobe, as source for the rquired > MSP patch files, and the customization wizard. And it offers a script that > can automate slipstreaming the MSP. Why is this illegal? My page even > specifically says that admins must first register with Adobe to obtain > permission for deploying Acrobat and Reader in their organization. > > > > Has anybody experience with telling Adobe that their web crawler has > triggered a false positive, that I am fully on their side, and they please > should put my page on a whitelist? Or is this like talking to a wall, and I > will have to take my web page down? > > > > Their own web page http://www.adobe.com/devnet-docs/acrobatetk/ points > to that same ftp server as well. It is their official source for these > files. > > > > They demand that I instead only point to http://get.adobe.com/reader. > But the files, which admins need for deployment, are not available there. I > assume that their web crawler just cannot distinguish between good and bad > web pages that talk about Acrobat and have download links. > > > > > > >
