We use UltraDNS, www.ultradns.com<http://www.ultradns.com>. They have DNS servers placed around the world. Not sure of price, I do not handle that part of it. They do have some nice features though. We have used them for just over a year now and have had no issues. Worth a look.
Regards, Mark Kelsay From: Mike Sullivan [mailto:[email protected]] Sent: 31 August 2011 16:10 To: NT System Admin Issues Subject: When DNS for your ISP goes down... Yesterday I stayed home since I was sick and I still am not 100% (I promise not to cough on you) when I start getting calls from my users saying they cannot reach our Citrix servers and web based email. So I try from home and sure enough, I cannot connect either. I also tried our main website to see it is not reachable as well. I try and nslookup only to find we no longer exist. OK, I call the ISP and tell them we are no longer on their DNS servers. The tech on the other end looks up our account and wants to know who we are using as our DNS provider. I bite my tongue so I don't just say "we use you stupid" and tell him we are on the o1.com<http://o1.com> name servers. He responds "who is o1.com<http://o1.com>?" I bite my tongue harder, you purchased them last year! He is now very confused by this whole situation and gives me a ticket number and says he will have someone call me back when they get this sorted out. Great. Two hours pass with no call back so I call them back only to find they still do not know what is wrong. Really? Come on now! I want to go to bed and get better. To cut this story short it took them 7 hours from the time I opened the ticket to resolution. We ended up on new name servers still on o1.com<http://o1.com>. I wonder why they didn't move our stuff to TelePacific's name servers? They did say this was not just us so I think something happened to their name servers and they built new ones. We never had problems when o1.com<http://o1.com> was their own company. So far, I am not impressed by TelePacific. I do actually have a question here. Was there anything I could have done to get us up and running? -- Thank you, Mike Sullivan ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin _____________________________________________________________________ This message has been checked for all known viruses by bluesource. For further information visit www.blue-source.com<http://www.blue-source.com> powered by Messagelabs <http://www.confused.com/cara> ________________________________ ****** This email is sent for and on behalf of Inspop.com Limited ****** Authorised and regulated by the Financial Services Authority. Registration no. 310635. Inspop.com Limited [also trading as "Confused.com"] is registered in England and Wales at 2nd Floor, Friary House, Greyfriars Road, Cardiff, CF10 3AE [Reg. No. 03857130]. Any opinions expressed in this email are those of the individual and not necessarily the company. This email and any files transmitted with it, including replies and forwarded copies [which may contain alterations] subsequently transmitted from the Company, are confidential and solely for the use of the intended recipient. It may contain material protected by attorney-client privilege. If you are not the intended recipient or the person responsible for delivering to the intended recipient, be advised that you have received this email in error and that any use is strictly prohibited. If you have received this email in error please notify the Information Security Officer by telephone on +44 [0] 29 2043 4372. Please then delete this email and destroy any copies of it. This email has been swept for viruses before leaving our system. Security Warning: Please note that this email has been created in the knowledge that Internet email is not a 100% secure communications medium. We advise that you understand and accept this lack of security when emailing us. Viruses: Although we have taken steps to ensure that this email and any attachments are free from any virus, we advise that in keeping with good computing practice the recipient should ensure they are actually virus free. We may monitor the content of E-mails sent and received via our network for viruses or unauthorised use and for other lawful business purposes. ________________________________ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
