If you move your DNS now, your DNS will be ISP vendor neutral/independent and that's something that can be done easily now if your connectivity suffers in the future it's one less thing to do later.
On Thu, Sep 1, 2011 at 8:43 AM, Mike Sullivan <[email protected]> wrote: > Well, so far in the 7+ years we had o1.com we only had 2 outages, one from > a major storm and another from a cut fiber that was AT&T's fault. No outages > as of yet since TelePacific bought them last year but I have a close eye on > them after this crap they pulled and will get a new ISP if anything else > happens. I had recommended we do it now but management said "lets wait and > see". I believe we may not have to wait long after the tech I talked to > didn't even know TelePacific owned o1.com. > > On Wed, Aug 31, 2011 at 2:56 PM, Andrew S. Baker <[email protected]>wrote: > >> +1 DNS Made Easy and DynDNS are two of the best organizations, with >> great pricing and a broad range of services. >> >> And get yourself a new ISP. There are other things they can break (like >> your connectivity) that will be hard to fix on the fly... >> >> * * >> >> *ASB* *http://XeeMe.com/AndrewBaker* *Harnessing the Advantages of >> Technology for the SMB market… >> >> * >> >> >> >> On Wed, Aug 31, 2011 at 11:55 AM, Tim Evans <[email protected]> wrote: >> >>> Due to problems like this, we've moved our DNS to DNS Made Easy ( >>> http://www.dnsmadeeasy.com/). There are others that can do it too, but >>> these guys do a good job for us for not much money, **** >>> >>> ** ** >>> >>> …Tim**** >>> >>> ** ** >>> >>> *From:* Mike Sullivan [mailto:[email protected]] >>> *Sent:* Wednesday, August 31, 2011 8:10 AM >>> *To:* NT System Admin Issues >>> *Subject:* When DNS for your ISP goes down...**** >>> >>> ** ** >>> >>> Yesterday I stayed home since I was sick and I still am not 100% (I >>> promise not to cough on you) when I start getting calls from my users saying >>> they cannot reach our Citrix servers and web based email. So I try from home >>> and sure enough, I cannot connect either. I also tried our main website to >>> see it is not reachable as well. I try and nslookup only to find we no >>> longer exist. OK, I call the ISP and tell them we are no longer on their DNS >>> servers. The tech on the other end looks up our account and wants to know >>> who we are using as our DNS provider. I bite my tongue so I don't just say >>> "we use you stupid" and tell him we are on the o1.com name servers. He >>> responds "who is o1.com?" I bite my tongue harder, you purchased them >>> last year! He is now very confused by this whole situation and gives me a >>> ticket number and says he will have someone call me back when they get this >>> sorted out. Great. **** >>> >>> ** ** >>> >>> Two hours pass with no call back so I call them back only to find they >>> still do not know what is wrong. Really? Come on now! I want to go to bed >>> and get better. To cut this story short it took them 7 hours from the time I >>> opened the ticket to resolution. We ended up on new name servers still on >>> o1.com. I wonder why they didn't move our stuff to TelePacific's name >>> servers? They did say this was not just us so I think something happened to >>> their name servers and they built new ones. We never had problems when >>> o1.com was their own company. So far, I am not impressed by >>> TelePacific. **** >>> >>> ** ** >>> >>> I do actually have a question here. Was there anything I could have done >>> to get us up and running? >>> **** >>> >>> ** ** >>> >>> -- **** >>> >>> Thank you,**** >>> >>> Mike Sullivan >>> >>> **** >>> >>> >>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> > > > > -- > Thank you, > Mike Sullivan > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
