I've seen them at quite a few customers and ranked well in telephony 
assessments.

If you're replacing your PBX and you're a Windows shop, I'd strongly suggest 
looking at Lync.

Thanks,
Brian Desmond
[email protected]

w - 312.625.1438 | c   - 312.731.3132

From: Paul Hutchings [mailto:[email protected]]
Sent: Wednesday, November 09, 2011 9:14 AM
To: NT System Admin Issues
Subject: ShoreTel

Anyone here using Shoretel for their phone system?

>From what we've seen so far we're confident they're a good fit both in terms 
>of features and architecture, and (most importantly IMO) the client software 
>appears to be pretty good to use.

Any tales (on or off list) of how they have performed would be appreciated.

Thanks,
Paul
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