Thanks Kurt, appreciate that.  Tbh I don't even know why I have 64bit Office 
installed, I think it falls into the "seemed a good idea at the time" category 
so I'm not going to stress too much about that.

I would be interested to know if ShoreTel know of the issue and acknowledge it 
as that's obviously a pretty good real-world example of a bug/compatibility 
issue.

Thanks,
Paul
________________________________________
From: Kurt Buff [[email protected]]
Sent: 09 November 2011 5:29 PM
To: NT System Admin Issues
Subject: Re: ShoreTel

We're deploying Win7 x64, with no issues. However, using Office 64bit
(which requires Win7 x64) with the Shoretel Outlook integration turned
on screws Outlook badly. Switching to Office 32bit on Win7 x64 solved
the problems.

>From what we can tell, the 64bit version of Office doesn't buy us
enough to worry about - nobody around here works on spreadsheets,
etc., that are larger than 2gb, so the 32bit version of Office is not
a problem.

I expect that when Shoretel releases their 64bit client that this
issue will be resolved, but we'll want to test it before we roll it
out.

Kurt

On Wed, Nov 9, 2011 at 07:38, Paul Hutchings <[email protected]> wrote:
> Can I get a bit more info on that please Kurt?
>
> We do have many 64bit machines, but afaik only 1 64bit Office 2010 install - 
> which is mine.
>
> Paul
>
> -----Original Message-----
> From: Kurt Buff [mailto:[email protected]]
> Sent: 09 November 2011 15:33
> To: NT System Admin Issues
> Subject: Re: ShoreTel
>
> Works well for us - we have about 230 staff in HQ where it's installed. The 
> client is OK, but you need to be aware of a toxic interaction with 64-bit MS 
> Office, until they release their 64-bit client. We've reverted to 32-bit 
> Office because of that.
>
> On Wed, Nov 9, 2011 at 07:14, Paul Hutchings <[email protected]> 
> wrote:
>> Anyone here using Shoretel for their phone system?
>>
>>
>>
>> From what we’ve seen so far we’re confident they’re a good fit both in
>> terms of features and architecture, and (most importantly IMO) the
>> client software appears to be pretty good to use.
>>
>>
>>
>> Any tales (on or off list) of how they have performed would be appreciated.
>>
>>
>>
>> Thanks,
>>
>> Paul
>>
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