Don't know if it makes a difference, but Dell has recently acquired
Force 10, which makes switches as well. Can't tell you more than that,
because I've not used either Dell or Force 10 switches, but perhaps
someone on this list can speak to that.

Kurt

On Tue, Dec 13, 2011 at 06:30, Tom Miller <[email protected]> wrote:
> Hi Folks,
>
> I need a some new switches to support a wireless architecture.   I have the
> HP 5500 series now (they were 3COM when I bought them, but HP now).
>
> I'm looking at Dell as an alternative.  Dell can give me excellent pricing.
> HP's products are fine, but I have an issue with just getting support.  My
> reseller sent me the wrong model, and months have gone by and HP is putting
> up a fuss about returning it, even though it's still in original packaging,
> never opened.  I've tried to contact pre-sales without much luck.  I filled
> out a form on-line, ever got a response.  Yesterday I called and got hung up
> on twice and finally spoke to someone.
>
> Thoughts?  Or just put up with HP and buy HP?
>
> Tom
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