I agree with Ben.  I may have some issues with our reseller (usually bad 
quotes), CDW, but I've never had an issue with them refusing to issue an RMA. 
Switch-wise the only issue I had was when he quoted me a ProCurve and sent me a 
re-labeled 3com.

> From: [email protected]
> Date: Tue, 13 Dec 2011 14:38:53 -0500
> Subject: Re: Anyone using Dell switches
> To: [email protected]
> 
> On Tue, Dec 13, 2011 at 9:30 AM, Tom Miller <[email protected]> wrote:
> > My reseller sent me the wrong model, and months have gone by
> > and HP is putting up a fuss about returning it ...
> 
>   Why is that your problem and not the reseller's?
> 
>   Our reseller sends us the wrong model, the reseller takes it back
> and sends us the right one.  It's then the reseller's job to argue
> with HP.  Or not, either way, it's not my problem.
> 
>   Find a better reseller.
> 
> -- Ben
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> 
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