Maybe he should know, and he might try and make it right. At the very least, you have nothing to lose by letting him know. And/or, if you're getting a new reseller see if you can get help from them in returning it, explaning the situation...
On Tue, Dec 13, 2011 at 3:19 PM, Tom Miller <[email protected]> wrote: > It was part my fault, part the resellers. The switch I ordered was from > the 3COM line, and the reseller assumed (very wrongly) that the series in > question is being retired by HP. It is not. So the reseller ordered the > wrong switch and I caught it once I was about to sign the purchase order. > > But yes, I told the reseller of the error, and it's taking forever. I'll > take blame, but I'm not cool with a simple return taking four month. I > can't tell if this an HP or reseller issue, though. > > Little does the reseller know this is the *last* business he'll do with me. > > >>> <[email protected]> 12/13/2011 3:05 PM >>> > I agree with Ben. I may have some issues with our reseller (usually bad > quotes), CDW, but I've never had an issue with them refusing to issue an > RMA. Switch-wise the only issue I had was when he quoted me a ProCurve and > sent me a re-labeled 3com. > > > From: [email protected] > > Date: Tue, 13 Dec 2011 14:38:53 -0500 > > Subject: Re: Anyone using Dell switches > > To: [email protected] > > > > On Tue, Dec 13, 2011 at 9:30 AM, Tom Miller <[email protected]> wrote: > > > My reseller sent me the wrong model, and months have gone by > > > and HP is putting up a fuss about returning it ... > > > > Why is that your problem and not the reseller's? > > > > Our reseller sends us the wrong model, the reseller takes it back > > and sends us the right one. It's then the reseller's job to argue > > with HP. Or not, either way, it's not my problem. > > > > Find a better reseller. > > > > -- Ben > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > --- > > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > > or send an email to [email protected] > > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > Confidentiality Notice: This e-mail message, including attachments, is > for the sole use of the intended recipient(s) and may contain confidential > and privileged information. Any unauthorized review, use, disclosure, or > distribution is prohibited. If you are not the intended recipient, please > contact the sender by reply e-mail and destroy all copies of the original > message. > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
