I have lower-end Dell managed switches (PowerConnect 5224's and the like) at a 
few clients of mine and they have been fine, but they have 5yr warranty max so 
my latest switch purchases (replacing the last of ancient Linksys unmanaged 
switches) have been HP's.
Dave
From: Tom Miller [mailto:[email protected]]
Sent: Tuesday, December 13, 2011 6:31 AM
To: NT System Admin Issues
Subject: Anyone using Dell switches

Hi Folks,

I need a some new switches to support a wireless architecture.   I have the HP 
5500 series now (they were 3COM when I bought them, but HP now).

I'm looking at Dell as an alternative.  Dell can give me excellent pricing.  
HP's products are fine, but I have an issue with just getting support.  My 
reseller sent me the wrong model, and months have gone by and HP is putting up 
a fuss about returning it, even though it's still in original packaging, never 
opened.  I've tried to contact pre-sales without much luck.  I filled out a 
form on-line, ever got a response.  Yesterday I called and got hung up on twice 
and finally spoke to someone.

Thoughts?  Or just put up with HP and buy HP?

Tom


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