We evaluated Kayako and found the ticketing system quite good. However, its
support for associating those tickets with tasks is quite limited, and if
you will need to find a 3rd party solution to integrate with if you want to
track inventory as well.
----- Original Message -----
From: "Carlos Garcia-Moran" <[email protected]>
To: "NT System Admin Issues" <[email protected]>
Sent: Wednesday, June 03, 2009 10:16 AM
Subject: Re: Kayako Helpldesk
Yeah Ive looked at those before but wanted products with more features.
On another note are we having lyris issues? I'm not getting any emails at
all from the list, but the WebUI works fine
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
