And here's what popped up on Google's sponsored links while looking at this thread:
The Squad Is Overpriced - www.itokhelp.com - The Squad Alternative - Save 60% 866-515-4865 For Help in Minutes Heh. On Tue, Nov 10, 2009 at 07:55, Jacob <[email protected]> wrote: > Same here. About 50% of the systems I fix for home users are ones that were > just touched by Geek Squad. Either the problem was not fixed or they made > the system worse. And when you see how much they pay their techs, you can > see why… > > > > From: Jon Harris [mailto:[email protected]] > Sent: Tuesday, November 10, 2009 7:36 AM > To: NT System Admin Issues > Subject: Re: OT: Side work > > > > I really don't think you want to place yourself in the same class as the > Geek Squad bunch. I have come in behind them several times and had to fix > things that they either broke or did not install at all. As for pricing > price yourself lower than them and doing a better job will get you a > reputation that will help you increase your price and customer base. I have > had several family members seem to think that I am their personal fix it guy > but thank God they are not local. Most of my friends understand I need some > family time and don't call be at my former day job unless it was really > urgent. > > > > Jon > > On Tue, Nov 10, 2009 at 9:53 AM, Angus Scott-Fleming <[email protected]> > wrote: > > On 9 Nov 2009 at 15:23, John Aldrich wrote: > >> Thanks. I´ll probably go cheaper than that, probably estimate 2 hours >> @$25/hour for cleaning malware. Also, blow the inevitable dust bunnies out >> of the case, etc. > > Way too cheap. Don't know where you are, but the Geek Squad is $99/hour > even > in low-priced Tucson here. One of the local companies I use to do hardware > work is $95/hour. > > I bill in 1/4-hour increments with a 2-hour onsite minimum, but I don't bill > for drive time. For phone or remote support or support done in my office I > bill in 0.1-hour increments, so there is a huge incentive to have me work > remotely or bring me the gear to work on. > > +1 on Jonathan Link's comments about pricing high and discounting home > users. > > -- > Angus Scott-Fleming > GeoApps, Tucson, Arizona > 1-520-290-5038 > +-----------------------------------+ > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
