Same here. About 50% of the systems I fix for home users are ones that were just touched by Geek Squad. Either the problem was not fixed or they made the system worse. And when you see how much they pay their techs, you can see why
From: Jon Harris [mailto:[email protected]] Sent: Tuesday, November 10, 2009 7:36 AM To: NT System Admin Issues Subject: Re: OT: Side work I really don't think you want to place yourself in the same class as the Geek Squad bunch. I have come in behind them several times and had to fix things that they either broke or did not install at all. As for pricing price yourself lower than them and doing a better job will get you a reputation that will help you increase your price and customer base. I have had several family members seem to think that I am their personal fix it guy but thank God they are not local. Most of my friends understand I need some family time and don't call be at my former day job unless it was really urgent. Jon On Tue, Nov 10, 2009 at 9:53 AM, Angus Scott-Fleming <[email protected]> wrote: On 9 Nov 2009 at 15:23, John Aldrich wrote: > Thanks. I´ll probably go cheaper than that, probably estimate 2 hours > @$25/hour for cleaning malware. Also, blow the inevitable dust bunnies out > of the case, etc. Way too cheap. Don't know where you are, but the Geek Squad is $99/hour even in low-priced Tucson here. One of the local companies I use to do hardware work is $95/hour. I bill in 1/4-hour increments with a 2-hour onsite minimum, but I don't bill for drive time. For phone or remote support or support done in my office I bill in 0.1-hour increments, so there is a huge incentive to have me work remotely or bring me the gear to work on. +1 on Jonathan Link's comments about pricing high and discounting home users. -- Angus Scott-Fleming GeoApps, Tucson, Arizona 1-520-290-5038 +-----------------------------------+ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
