Logmein rescue... Even allows unattended reboots of remote machine... *********************** Charlie Kaiser [email protected] Kingman, AZ ***********************
> -----Original Message----- > From: Jacob [mailto:[email protected]] > Sent: Tuesday, November 10, 2009 9:36 AM > To: NT System Admin Issues > Subject: RE: OT: Side work > > So.. how do you guys to remote work? Remote Assistance in > XP? GoToAssist? > > > > Remote Assistance in XP is great (free), but if they are > behind a firewall.. too much hassle. Now, I have to instruct > them on how to open up the firewall. > > > > From: David Lum [mailto:[email protected]] > Sent: Tuesday, November 10, 2009 7:23 AM > To: NT System Admin Issues > Subject: RE: OT: Side work > > > > Geeksquad.com shows $49.99 for a tune-up done remotely and > $99.99 for doing it in the store, $299 to come to your house > and remove virii and spyware ($149 online). > > > > $25 for 2 hours of cleaning malware is *waaay* to cheap, > dont give away your time! One way to look at it is if they > cant afford to pay reasonable rates to maintain it, then > they cant afford it. Kind of like a car you can spend > $30,000 on a used Ferrari 308, but that doesnt mean you can > afford to actually drive it. Being able to afford something > to own and afford being able to USE it something are two > different things J. > > > > For my clients its 25% cheaper if I can do the work remote > (I average about 50%-70% remote for my regular clients), and > I charge nothing for e-mail Qs, etc. > > > > Pricing is certainly used to drive timing in your favor. The > more inconvenient it is for you, the higher the price they > pay you can probably think of (many!) other businesses that > work this way. > > David Lum // SYSTEMS ENGINEER > NORTHWEST EVALUATION ASSOCIATION > (Desk) 971.222.1025 // (Cell) 503.267.9764 > > -----Original Message----- > From: Angus Scott-Fleming [mailto:[email protected]] > Sent: Tuesday, November 10, 2009 6:54 AM > To: NT System Admin Issues > Subject: Re: OT: Side work > > > > On 9 Nov 2009 at 15:23, John Aldrich wrote: > > > > > Thanks. I´ll probably go cheaper than that, probably estimate 2 > > hours > > > @$25/hour for cleaning malware. Also, blow the inevitable > dust bunnies > > out > > > of the case, etc. > > > > Way too cheap. Don't know where you are, but the Geek Squad > is $99/hour even > > in low-priced Tucson here. One of the local companies I use > to do hardware > > work is $95/hour. > > > > I bill in 1/4-hour increments with a 2-hour onsite minimum, > but I don't bill > > for drive time. For phone or remote support or support done > in my office I > > bill in 0.1-hour increments, so there is a huge incentive to > have me work > > remotely or bring me the gear to work on. > > > > +1 on Jonathan Link's comments about pricing high and > discounting home users. > > > > -- > > Angus Scott-Fleming > > GeoApps, Tucson, Arizona > > 1-520-290-5038 > > +-----------------------------------+ > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > > > > > > > > > > > > > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
