FYI - I NEVER check those boxes...I do have AP enabled, but not those check boxes.
________________________________ From: John Aldrich [mailto:[email protected]] Sent: Thursday, April 15, 2010 4:01 PM To: NT System Admin Issues Subject: RE: Document scanning Yes. Both are checked. Think that's the problem? As I say, it's not *every* time a scan is done, but about every 10-15 scans. From: Sherry Abercrombie [mailto:[email protected]] Sent: Thursday, April 15, 2010 3:45 PM To: NT System Admin Issues Subject: Re: Document scanning Is the "Check files (or all files) when they are opened or changed" checked under active protection? On Thu, Apr 15, 2010 at 2:35 PM, John Aldrich < [email protected]> wrote: We have two Kyocera MFP machines that, obviously, scan/print and copy. When they scan, they default to scanning to a PDF and putting that PDF onto a public share on our servers. Recently, the two MFP machines have started locking up when scanning. Not every time, but something like every 10 or 15 scans it'll lock up such that we have to power-cycle it. As best I can recall, it started *after* we installed Vipre on the server. I seriously doubt that it's a Vipre issue, but I'm trying to work both ends of this by asking here while the copier folks are working on the machines. J -- Sherry Abercrombie "Any sufficiently advanced technology is indistinguishable from magic." Arthur C. Clarke . ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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