We scan literally thousands of files on various Canon IR copiers to shares on a daily basis and have never had an issue. But there's a lot variables in this equation. But from what I can tell the Canon's store the scans locally and then write them out to the share all at once. I could see where there may be an issue if the file was getting written and held open the entire time and Viper was also trying to scan.
________________________________ From: David Mazzaccaro [mailto:[email protected]] Sent: Thursday, April 15, 2010 2:57 PM To: NT System Admin Issues Subject: RE: Document scanning Boy....busy week for you! :) I would exclude the share from Vipre and see if the problem persists. I assume you don't have a problem w/ making photocopies? Only scanning? We have a document imaging system here that I had to make exclusions for.. Vipre was killing it. $.02 ________________________________ From: John Aldrich [mailto:[email protected]] Sent: Thursday, April 15, 2010 3:35 PM To: NT System Admin Issues Subject: Document scanning We have two Kyocera MFP machines that, obviously, scan/print and copy. When they scan, they default to scanning to a PDF and putting that PDF onto a public share on our servers. Recently, the two MFP machines have started locking up when scanning. Not every time, but something like every 10 or 15 scans it'll lock up such that we have to power-cycle it. As best I can recall, it started *after* we installed Vipre on the server. I seriously doubt that it's a Vipre issue, but I'm trying to work both ends of this by asking here while the copier folks are working on the machines. J . ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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