Folks, Any suggestions on a product that we can use for remote desktop access whereby the user must approve access before we can see the desktop being accessed? I'd like to use VNC, but prompting for permission is not possible (as far as I can tell) so that can't be used. And remote desktop won't work since we need to be able to have the user see our actions (sometimes we remote in to provide short training). We already use gotoassist but I'm thinking of a more vnc-like product. Suggestions appreciated. Tom
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